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"I enjoyed my stay at the Freehand. The staff was super friendly and helpful, and the location is perfect. The prices can't be beat, so this will be my only choice when visiting DTLA."

"The hotel was close to the airport making it so convenient to catch my flight. Staff was very friendly and helpful. Good restaurant downstairs."

"Habitación, cómoda, limpia y personal amable. Una estancia agradable"

"Todo muy bien "

"easy to check-in. room clean. friendly staff. Breakfast choices slightly limited and breakfast buffet also limited. "

"everything is good "

"Yes"

"The property was fine. The rooms were nice and the staffing was incredible. As for visiting for my first time, the location was too far away from the central area. It took a long time to wait for the shuttles during their busy hours which is fine. Walking down hill to the main areas was fine it’s the huge climb back up that was rough. "

"Great staff. Clean room"

"Hotel was clean. Staff were friendly. Waited until last day to sit in the hot tub, but they had it closed for maintenance. Quick and easy to get to Universal by way of a free shuttle. "

"Best team making customer satisfaction a priority "

"Deluxe King Room is spacious, but extremely dated. Pictures online do not match what we booked. None of the furniture nor decor matches the aesthetic. Couch was uncomfortable and cushions pertained to a different couch. Wallpaper was peeling off the wall. Nightstands and tables were absolutely filthy and floor was not vacuumed. Horrible lighting throughout the rooms. No TV in bedroom while TV in living area was poor quality. Requested another TV for bedroom and was told that there were none...

"Nice property, but a couple of things that could help, calling and talking to someone is sometimes impossible, i left a jacket on a Sonesta airport shuttle , just getting a reply to a email seemed a monumental task, with no reply if they could or could not find it. The description of where the shuttles pick people up could be much better, even a simple picture of a typical location would help."

"My room was on the third floor and had a lovely balcony with an ocean view! It was clean, comfortable & quiet. One thing of note is this historic hotel does not have an elevator. But with the central location, this hotel is hard to beat. We will return."

"The location and layout are great - right on the water, with a walking path along it and lots of outdoor seating. The pool is also great - bigger than many hotel pools, and with lots of chaise lounges. Our room, however, was very rundown and dirty. The floorboards were warped, there were spider webs on the bathroom ceiling, and the plug-in for the coffee maker had a web of dust all over it. The bathroom generally was old and rundown. By the time I realized all of this, we had already unpacked,...

"Old ship. Enjoy the experience "

"Amazing place!"

"Habitación limpia todos los días Buena ubicación "

" The gallery bar made excellent drinks and had really good food and service. It is an older room, so you may not have all the amenities of a new hotel. But beautiful and classic."

"Las habitaciones están bien con la vista bonita y el espacio que se necesita el personal amable desde que llegas y al pedir cosas que necesitas "