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"The room was extremely small but that wasn't the biggest issue. Our room was located on the Mezzanine just above the check-in desk and open to the entire lobby below. During the day this wasn't an issue, but after midnight the lobby was extremely noisy as people returned from their evenings. They tended to hang out and talk in the open lounge area. These conversations tended to be loud. This continued, for us at least, until 4 AM. I guess our advise is don't take a room on the Mezzanine. Other...

"Only thing that bothered us is we weren’t aware we had to pay for parking each night, for how expensive the stay was per night we were happy to see there was a valet just to find out we had to pay $70 per night at checkout plus a destination fee of $35 per night ( we paid almost $400 a night for a room already) the property was awesome but will probably not stay again because of the cost + extras on top of that"

"👎"

"I would probably get rid of the VCR in the rooms. Not really sure why it’s there. That was kind of odd. Other than that? We loved the hotel. The interior was beautiful. Exposed brick and great view. Value for the money? Outstanding. And, it’s in the heart of the north end. Loved it."

"Family friendly second time going there this time was better than first one"

"Would absolutely stay here again. The hotel was perfectly located near train stations, and walking distance from almost all tourist attractions. Staff was amazing!"

"great place to stay!!"

"Superbe hôtel, mais à côté d’un hôpital, alors on entendait souvent des ambulances, c’était un peu dérangeant."

"Loved this hotel, I arrived early and was not expecting to check in, but they said the room was available. The room was beautiful and very inviting. Also, had easy access to a bus to take me to the airport. Great location."

"Location is excepted. Food and service poor"

"Close to the financial district, about 10 mins to the Piers"

"The first day when we entered the room we noticed the the toilet was dirty, we talked with the front desk and they sent someone to clean, quit disappointing for the first day… the third day they did not clean the room and when we called the front desk they told us that they don’t have to, even in the rules of the resort is clearly written that is a part of the service they are supposed to provide. Bottom line the behavior of the front desk and the room cleanliness make not a good impression. We...

"Great location. We have stayed here multiple times when we are in Boston. Close to Restaurants, shops and tourist attractions. Close to the theatre if you want to catch. a play or musical. Great area for walking around. Safe."

"The valet parking was excellent at this harborside location, and we enjoyed multiple car trips to other parts of town for exploring and sightseeing (Beacon Hill is charming with park adjacent). Breakfast included was a convenient bonus for early morning start. A parents/student tour of Boston College was a plus while younger brothers and grandmother loved the upstairs rooftop views and computer plug in amenities while waiting. We all walked less than a block to lunch at The Market deli one...

"The main issue was that there is no elevator. And there is no one to call for issues. Otherwise it’s a clean and comfortable property."

"The staff was sooo rude. I stayed here many times before and never has such rude staff. They also complained about how much they hated work Infront of guest. Unprofessional."

"The room was very comfortable. Due to the soccer being played in Boston the room was expensive. Beware when you eat there, they automatically add a tip on your bill without telling you. Luckily, I caught it before she picked up my check. We ate in the bar area by the front desk. Very close to the cruise dock. Many people were just walking there."