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"Great location"

"The staff were incredibly friendly and helpful in finding local sights and food. The room was lovely. We were able to check in early and were also given an upgrade to our room. I would recommend staying at this hotel and look forward to returning in the future."

"Overall, this property is pretty average. The rooms are nice sized, but the bathrooms are very tiny and the door to the bathroom didn’t sit flush so you would have to push and pull on it to get it to open. The staff was nice and let me check in early, they also kept our luggage while we explored more of the city after check out. I do have several complaints about the property itself. The walls are VERY thin, we could hear our neighbors walking around and speaking very clearly through the walls...

"Staff were great, easy to get around the City from the hotel."

"The staff was incredible and made us feel welcome"

"Clean"

"Good location to restaurants and shopping on Newbury St. Short Uber ride to downtown area, although it is walkable through the beautifully manicured parks. Nice vibe."

"Great management team. Good customer service and they handle situations well."

"Clean and comfortable room. Good location. Helpful, courteous staff"

"Very nice"

"The room smelled really bad. There’s no ventilation in the bathroom and you can’t open the windows to get fresh air. I should have complained and switched rooms but they struggled to get us our room in the first place. With the WC and Yankees vs Red Rox series, the hotel was fully booked. I paid a premium and it should have included a balcony but it didn’t. I saw another guest get upset about not having a balcony and he complained for hours trying to resolve the issue."

"Lovely property on the beach which was fantastic and why we choose to visit Staff was very courteous and professional. The toilet seats in our one bedroom suite were old and stained. They can easily be replaced. The light fixture in one bathroom was falling apart also an easy fix that won't cost much. I had a problem which was not the fault of anyone on the property. It was caused by a third party but, the manager listened to me respectfully, was empathetic, explained what happened and how...

"Breakfast was amazing & the employees were all wonderful"

"All staff were friendly and helpful. From check in, breakfast staff, housekeeping to the bar staff all were great! Rooms were clean and spacious. They let us check in early and kept our bags after checkout. We were there during World Cup, so full hotel, and the breakfast lines were long and they continued to serve and restock the food until everyone was fed 10/10!"

"It was a perfect location and the staff was friendly."

"Information was not easily available except from Doormen- they were great Skimpy amenities Hotel bar/restaurant closed by 11 even during world event. Had to look outside for food and drink options even on rainy evenings"

"Staff are very Nice, responsive and helping & Place are very good"

"Great place"

"Unique vibe but nothing else. Sink in bathroom so tiny no room for toothbrush, lighting very poor, no cups for water, no hot water in shower, broken hair dryer which wasn’t replaced, only 1 side table, of course no coffee in room, no microwave. Nowhere to put suitcase. No table - just one chair. Just so minimal"

"Everything was great!"