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"Overall the hotel was really clean and staff was friendly. It was nice having USB plugs in the outlets for charging. The food we ordered was good and the restaurant downstairs was nice both for breakfast and dinner. Our room had some issues like the shower door not closing all the way so water puddled on the floor every time we took a shower, and we had to wait a couple minutes to get cold water from the sink faucet. ( That seemed strange) The pillows seemed puffy, but squished down to nothing...

"Elevator maintenance was an inconvenience. Tried a number in safe and error occurred even when following instructions. After assistance another number worked as expected using the same procedure as before???"

"Hotel was located close to everything. Very clean and helpful staff."

"Nice people nice customers service I love them"

"Our fave hotel. The ambience, the staff, the food, the room....all of it is 💯"

"We stayed here for 5 nights and wanted something centrally located to all sites we wanted to visit, this being our 1st time in Sydney from Canada. Almost EVERYTHING on our list was within walking distance. The Sydney Opera House, the Sydney Harbour Bridge, the Botanical gardens including Mrs Macquaries Point and Chair. The Sydney Eye, Circular Quay for ferries to and from destinations, etc. All was easily accessible. We would have stayed longer but needed to get closer to the ICC for a...

"Everything was perfect during our stay. Breakfast choice was something extra."

"👌"

"Excellent choice"

"The room was spacious, the staff were very friendly and the nights were very quiet."

"Great location for using trains etc. Good choice at breakfast and comfy beds"

"this was a return stay for us we loved it 7 years ago and it does not disappoint-great location and great customer support. We would recommend this place again to anyone."

"Great accommodation close to transport and CBD. Polite, friendly staff. Have stayed here previously and will return"

"Convenience and location is excellent, such a shame that the beautiful view that once was is no longer due to the construction work. Rooms could do with an upgrade though, tired and a bit run down especially in the bathroom in particular the tiling."

"The check in process was so smooth. The staff accommodating and helpful. The room was not clean, there were crumbs still on the furniture, a fold out bed set up in the lounge room for some reason but no bedding, not that we needed it. For what we wanted and the location it was acceptable"