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"We stayed at the hotel to attend a concert at the OLG stage. This hotel was perfect we got there checked in early, had dinner toured some shops and attended the concert. We did not even need to leave the hotel. "

"Yes"

"the hotel room was perfect. The view was amazing and the staff and facilities were exceptional."

"It was very nice and clean our view was great ."

"Would definitely stay again"

"Nice property but needs some improvements. I've stayed here 3 time so it'sa good hotel. Very convenient to Penn Station. The shower had a mind of its own. You will not have a consistent water temp and it will go from warm to cold to burning hot. Towels are like sandpaper. The toilet paper is ridiculous. I think the hotel challenged the toilet paper company to give them the thinnest t.p. in the world. You're definitely not saving money with the amount of t.p. that is needed because it's...

"I loved the accessibility. It was close to everything. Would have liked to see an included breakfast, small fridge/microwave in room would be great additions!"

"I had a wonderful stay at this hotel. The staff was welcoming, professional, and always ready to help with anything I needed. The room was clean, comfortable, and well-maintained, which made my stay very relaxing. The location was convenient and close to everything I needed. I truly appreciated the great service and attention to detail. I would definitely stay here again and highly recommend this hotel to anyone looking for a pleasant and comfortable experience."

"Excellent location near the Fallsview Casino!"

"Loved it so much "

"The AC did not get as cold as we wanted and the room felt a bit muggy at times but I stay here quite frequently and its the only time I've experienced this issue. Luckily it was cooler at night so we just propped open the window which helped it feel less muggy and cooler."

"everything was good."

"Ok"

"This hotel was terrible, I wish I can give zero stars! The rooms were very nasty and unsanitary, the workers were extremely inconsiderate."

"The staff were so accommodating. So kind and friendly. The hotel it self was so clean and the hotel room was so clean! Can’t wait to come back "

"Our flight was moved out ab extra day and when i atttempted to cancel and rebook for the next day, I was going to be charged a three hundred dollar cancelation fee for a room of less than three hundred so i just kept the room and never used it and found a better hotel."

"Took a long time to check in. Stood in a line. Elevators were very confusing and morning had lines and lines for food"

"This is the place to stay in NY. Location staff room restaurant were great."

"Room was clean. Air conditioner worked. Adequate towels. Bed was comfortable. Note, there were no “standard” amenities that you find in most basic hotel rooms - no coffee pot, mini fridge, etc. no coffee pot in the lounge area near lobby, either. It is very close to Times Square area so it is a very busy area but easy to walk to Broadway shows. "

"Clean room, easy to get around. Lots of fun for the whole family"