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"The room was okay. Dust bunnies in the closet. Zero view which could’ve been mentioned. Opened the curtains to a brick wall. Staff were all courteous and smiling. Always greeted when I met them in the hallways"

"It was good experience with oaks hotel"

"Won’t recommend it 1980s stuff in it"

"Outstanding"

"Room was amazing, perfect view of falls and fireworks at night."

"Very friendly staff at check in, clean room, amenities were nice and well kept, good on site affordable breakfast options, lots nearby, close enough to Clifton Hill fun, 15ish minute walk to the falls but very doable. Easy check out process. On site parking is expensive, but they offer cheaper options off-site. Very basic stay. Good for one night. Nice view of the fireworks from the 9th floor riverside."

"La ubicación espectacular y el restaurante excelente, todo el servicio fue de nuestro agrado."

"Well located in Niagara Falls, and the staff is courteous."

"I asked for a quiet room with one bed and was given one in a very quiet corner of this big hotel. It looked recently updated, very clean and comfortable with excellent bedding, towels and amenities in the room. Fast elevator. Good vending machines and very good restaurants. Located in close distance of Penn station and walking distance to midtown attractions. Welcoming and professional staff."

"Great place and closer metro station."

"I loved this hotel! Favorite place I’ve stayed in NYC yet. Beautiful rooms, great location, smoothie juice bar, and a garden outside perfect for daytime or ending the night. The check in staff could have been a bit more welcoming for the price but hey it’s new york after all lol. Also would say it’s geared towards a younger crowd especially with the roof / lobby clubs open on the weekends. Hope to be back soon!"

"Room was clean but incredibly small. Too small to feel comfortable. Air conditioner came on and off every minute. Terribly loud. Unable to get a good nights sleep. Staff was very pleasant and helpful"

"Great stay, clean rooms, friendlt staff and excellent service❤️. Thank you for the grear service."

"Nice property "

"Air conditioning was great. Bathroom clean. Staff helpful"

"Lively place. Very convenient location with easy access to lots of nice restaurants and metro train stations. Very enjoyable stay."

"Staff was so friendly!"

"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned. Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."

"Friendly staff, clean property, great location. Wish they were a bit less pricy, but you definitely get what you pay for!"

"Even though the property is relatively old, however it’s still well maintained."