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"We get to our room we did not get toothpaste, toothbrush, sleepers, and coffee…i was disappointed coz i have a guest outside canada and the service was not great.."

"Hotel room was spacious, beds were ok. Bathroom is ready for a refurb. Hotel in general needs a refurb. Breakfast was terrible. All in all an ok stay."

"I didn’t end up using the amenities during my one-night stay, but the room was clean and the staff were friendly and welcoming."

"Overnight parking provided, clean room. Experienced elevator difficulties for over half an hour which restricted us from leaving the property"

"Wonderful staff and convenient location! Would definitely stay here again!"

"Clean safe smelled nice and everything I needed was good for a short getaway especially for one Low maintenance person"

"Staff"

"Clean, convenient area and we had a complimentary upgrade to a family suite which was amazing! The staff was very kind "

"All good"

"Great location! Had everything we wanted. Pool, restaurants, walkability to events. Room was spacious and clean, nice linens/ towels and a great view"

"Clean room very nice staff"

"Spa was excellent!! "

"Vriendelijke bartenders"

"Was okay, was cheaper than most of the downtown hotels but $50 for parking. Bathroom was tiny and all the floot tile was lifting. Small tv as well."

"Tout était ok"

"Great location, clean room, helpful front desk and luggage hold system, good housekeeping service. Noisy, but that has to be expected in the city. The bathrooms could use some improvements, the vent is linked to a motion sensor, and turns off when you draw the shower curtains, the handle for shower faucet is really hard to pull."

"Great location, clean and comfy bed. "

"Das Hotel punktet vor allem mit seiner sehr guten Lage – viele wichtige Orte sind schnell und bequem erreichbar, die Fähre nach Staten Island direckt vor der tür und die Ubahn haltestelle in 3 Minutenzu erreichen. Allerdings ist das Hotel insgesamt etwas in die Jahre gekommen, was man an einigen Stellen deutlich merkt. Das Frühstück konnte leider nicht überzeugen. Es gibt kein Buffet, stattdessen muss man alles einzeln bestellen. Aufgrund des Personalmangels kommt es dabei zu langen...

"Room clean. Staff friendly. Complimentary toothbrush and toothpaste was appreciated. Wake up call was prompt. Premium city view was very nice. Long lines for elevator. Also, one elevator is closed for long periods. They must not have a back of house elevator so the alternative is blocking one from public use. Would stay again. Maybe not so high up. "

"The staff was amazing, rooms nice and clean! Last minute layover and they made it so easy to get us in for the night"