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"Splendid from start to finish! Friendly and attentive staff (each and every person we met across all areas had a very high standard of service) - super welcoming to dogs - tasty, quality food and drink (including a great quality, extensive breakfast offer) - bar with a nice vibe - beautiful grounds - excellent facilities. Room was clean and had good amenities. Excellent parking (with charging points). We will return!"

"Spacious, dog friendly room. Very clean. Excellent breakfast."

"The staff were all polite and helpful, although some seemed a little inexperienced. We ate in the restaurant one night, the food was well presented, but the pork belly was over cooked and the chips were over salted. We also asked for the coffee tray to be cleaned & refreshed. Someone had come in, left a large bag of tea/coffee sachets in the room, but not cleaned the cups & tray - I assume they got distracted & didn't finish the job."

"Thought the property and facilities were all of a high standard. We found it a little confusing as to how to find own property but we got there in the end. Games room was a great addition. Food and service in restaurant were also good. Would definitely consider visiting again."

"A very good location close to the cathedral and town centre. "

"Everything was good re the property except the restaurant with non availability. Kippers not available both days, veg pie first day and just served the last gammon and a waiter who couldn’t bring things like vinegar and brown sauce, all in all however a good stay and would return again. Netflix an advantage!"

"-"

"Our room was very clean and nice . It was on the first floor above the lobby /toilets which has piped music from 7.30am until late into the evening which could be heard all day in our room. It was also positioned in the alley side of the building next to the pub which is also noisy . So maybe not the hotel to stay in if you’re hoping for a quiet get away . "

"Lovely position and old building. The mattress could be a little more comfy, but otherwise fantastic value."

"Good Spa, friendly staff and the quality of food was amazing!"

"Fantastic. "

"The staff was friendly and helpful and the breakfast was excellent."

"Really nice stay here, the pod was clean, modern, comfortable, and warm with parking right beside the pod. Would definitely stay here again with the kids as was fun. "

"This place is possibly the best we have stayed in. The customer service was second to none, every single member of staff, and there seemed to be quite a few, was extremely obliging and friendly. The court yard room was immaculate and had everything you needed. The Breakfast was the best we have had. We ate in the restaurant three nights and the food was great as was the choice on the menu. Bar had plenty of choices of drinks. Good area to explore with plenty of places nearby. We would recommend...

"Breakfast was good ,cleaning person a little slack , front desk people good"

"We booked a family room, and fairly last minute. Paid a good price for it. A very friendly welcome, our family room was top of the building, a very warm day you kind of expect a building to get warm, but as we approached our room it got hotter, opened the door, someone had left the heating on in our room, and it was crazy hot. We opened the windows to let the heat out. We found the room neat and tidy, but the decor looking a bit tired, the carpet i think could be deep cleaned, alot of hair on...

"No bar or food available. Shower very poor water flow and only luke warm. At least the parking was free. "

"I loved the balcony in our room. I have difficulty with walking, and a lift would have been a nice touch. However, the difficulties were overcome, and the staff were extremely good at helping and taking heavy luggage to our rooms. Many thanks. The best policy was to talk to the staff, who were delighted to help in many ways, and they were very good. My wife and I thoroughly enjoyed our stay, and we will use this hotel again. We have no complaints, only our thanks for an extremely enjoyable time"

"Excellent Stay, Great Location, a few issues with shortage of ingredients/dishes/drinks available"

"I did not have breakfast"