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"Fly in buffet at evening meal Room was filthy Staff extremely rude Am currently going through environmental health with my complaint. Please save your money and go elsewhere"

"Clean + friendly staff + good for families "

"Excellent hotel, perfect location, great facilities. Room on 5th floor could hear station noise and stairs a bit hard going!"

"Lovely hotel with character. Breakfast was calm and quiet - just what was needed and filled us up for the day! Staff were friendly and helpful and the hotel was clean. The lift was very small and made strange noises so not for those who don’t like them! Furniture/ air con etc in rooms does need updating but considering the heat we had an excellent night’s sleep"

"Its in a great location interior of rooms a little dated does need updating tv didn't come on to channels but I wasn't there to watch tv we didn't eat in hotel also not a lot of choices of beers but I definitely would stay there again as I like the old feel of hotel out of 10 I would score an honest 7 and a half..staff all very helpful ...Scarborough the main street needs serious updating not nice to see shops closed up"

"I've been to budget hotels that seem to have better housekeeping. Don't go to this hotel when the weather is hot. We were given a room on the 4th (top) floor and NO air conditioning. Reception was very kind and got us an extra fan but the plug points were on the opposite side of the room. The hotel was lovely but needs to be bought up to 21st century, especially as the weather seems to be getting hotter."

"The hotel was well located to see all attractions, the lobby area was really great idea for chilling out, playing games and socialising, nicely done and you can see that the space was invested in. The breakfast was delicious and plenty to choose from hot, cold options, cereals, drinks. The room was small, but nice, bed was fab, had a great mattress, but nowhere to put jackets,clothes - not even few hangers only two hooks - not practical at all?! Bathroom was tiny and the sink was blocked with...

"A beautiful hotel in a fantastic location. A little bit tired in places, but staff were friendly and helpful. Breakfast was OK."

"A great one night experience! Very original and nicely located hotel. Check in was great thanks to their magic! The room we were in was extremely hot with 3-4 fans at max power so noisy. One night at this hotel was perfect."

"The hotel is very well situated from the station and town centre. Breakfast was very good. Standard room was ok quite small although king bed. Our only complaint was it was so noisy from the street, shouting in the night and the refuse lorry came every morning at 5am so if we stayed again we would ask for a room overlooking the river side not the street. The hotel should look at visitors who are staying more than one night and offer rooms accordingly we stayed 3 nights and should have asked to...

"Friendly staff and welcoming however only downside was the noise from the corridor when other guests were shutting doors and walking up and down. Doors slammed and awoke me in a panic a few times as well hearing people outside very clearly. Maybe the door seals need looking at?"

"Just what you expect from a Crowne Plaza. Set literally 2 minutes from the nightly hotspots but in a quiet corner. No noise, parking under the hotel is a little tight so if you have a big car it’s a squeeze"

"Booked it through Expedia that said parking available. When arrived they said they had limited spaces and should have pre-booked a space. That option wasn't available. I ended up parking half a mile away and paying a total.of £75 for it! I could have used that for a better hotel width parking spaces."

"The hotel was in great location near the center. The staff were kind and very helpful. The rooms were nice."

"The staff went out of their way to be helpful. They stored our bags when we were early for check in, there was always infused ice water available in the lobby, and the location was perfect."