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"Very nice property, with a seemingly recently refurbished reception, lobby, and restaurant area. The staff at the front desk, as well as in the restaurant, were impeccable, courteous, friendly, and highly accommodating. Payment was, however, a bit complicated, as you could not pay at the table and instead had to walk to the bar or reception. The POS terminal was also experiencing connectivity issues. Luckily, we had some cash on us. The view of the harbour and the sea is truly beautiful....

"Great location and access, though paid parking is a nuisance during an extended stay. Staff is friendly and helpful. Rooms are clean and comfortable if a bit oddly shaped, being squeezed into an older building. The breakfast cold buffet and full (hot) Scottish order process is more than adequate. The Bothy Bar is cozy and inviting, serving Orkney's great beers and whiskies."

"One night stay. Bathroom was good with plenty of hot water. Bed could have been better and there was no where to sit besides the bed. "

"The hotel closed all food and beverage service. There was a notice on their website but no notice on Expedia. The surrounding town was largely closed too, so being without food options was not acceptable. The hotel emailed to confirm my reservation. I complained and asked for a cancellation and refund. They never answered. As the cost was prepaid, I guess I will not get my money back. Ultimately we booked into a hotel in Kirkwall. This was a shockingly bad experience. I would urge everyone...

"The room was great! Tea, water and hot chocolate complementary in the room. Great restaurant with a separate pub. The staff were the major highlight! "

"The ground floor is being renovated, so reception is at The Kirkwall Hotel next door. So there is investment here. That being said, hopefully the rooms and floors are next. The existing building is shabby, though my small, single room was functional at best. 5'x10', plus a small bathroom that could do with new sink fixtures. The tight shower had hot water and good water pressure. Staff next door were very helpful and welcoming. Park nerely anywhere "there's no traffic warden"."

"Staff were friendly and welcoming, the room was incredibly clean and so comfortable, and the restaurant was delicious! Perfect stay! "

"Friendly staff, nice pub, delicious breakfast. Clean and quiet rooms. Location near the ferry terminal."

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"Welcoming, helpful, friendly and sharing. Well kept house with comfortable lodging and easily accessible with transportation. "

"Excellent déjeuner, gentillesse de tout le personnel, salon de lecture, restaurant sur les lieux."

"The room was spotless, very friendly staff,close to town centre. "

"Wonderful warm family atmosphere, great renovated rooms, excellent breakfast. Good location with a short walk to the center of Kirkwall and convenient parking. "

"Graemeshall House is an old manor house. Truly unique. It was the perfect spot for our visit to Orkney. John, the innkeeper was very hospitable , breakfasts were delicious. Our suite was charming. I would stay there again"

"We had a very pleasant stay. The accommodation was well equipped and clean and comfortable and in a good location.Hosts were very nice and hospitable"