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"For the amount of money you pay per night for a high star property you expect high quality service, amenities, cleanliness and maintenance. The resort is extremely outdated especially the rooms including the motel like bathrooms which were the worse. The room smelled old, furniture needs updating, repainted and bathroom needs much revamp. The hotel dirty hall rugs need to ripped out and the amount of money they make needs to be put towards a complete renovation. Even the parking is a disaster...

"Struttura recentemente ristrutturata, personale ultra gentile e disponibile. Unico aspetto un po’ negativo, è la posizione un po’ decentrata, che potrebbe essere tranquillamente superato se fosse organizzato un sistema di collegamento con la strada principale."

"Hospitality, amazing food, incredible gym and professional and attentive staff!"

"O destaque é a facilidade de acesso à praia e a linda vista do hotel."

"negativo"

"Breakfast was great staff amazing, a special thanks to Mohammed at the front desk was professional very helpful and a pleasure to meet. Location was perfect overall great stay. Highly recommend"

"This was one of the best experiences we’ve had, and really appreciate the staff at this beautiful hotel. The space is lovely, as are the rooms. The location is incredible and the views can’t be beat. Finally, the team there were so helpful and genuinely invested in our comfort. They went way out of their way to accommodate vegan diets and did an incredible incredible job. Easily in the top 5 of our hotel experiences and could be the top spot. Highly recommended!"

"Amazing, helpful staff"

"Overall 10/10"

"Quartos EXELENTES , novos , modernos , banheiros limpos modernos, lugar em cima da montanha, n tem nada perto , mas o hotel é no meio da natureza, estacionamento incluso , e equipe de funcionários muito educados "

"It was the most beautiful place I have stayed at, in the middle of the city and staff was great."

"This was in every aense the 5-star hotel that NH is known for. Fantastic room, helpful reception personnel and seamless valet parking!"

"eine etwas in die Jahre gekommen Unterkunft. Mit hervorragendem Frühstück auf der Dachterrasse. Frühstück war herausragend und die Lage des Hotels mitten in Amina gelegen, mit der mit dem Blick auf die Bucht und dem Ätna war sehr schön."

"Due passi dal mare,colazione curata con alimenti sani e biologici,posizione strategica e ben servita."

"Je recommande cet hôtel. Le personnel est vraiment très sympathique à l'écoute et toujours prêt à vous conseiller. Certains parlaient français ce qui est très appréciable. Le buffet du petit déjeuner est très varié et très bon. Le buffet du soir est également très varié avec des produits différents chaque soir, tout est vraiment très bon. La chambre est propre, il y a juste la douche qui pourrait être refaite car elle est un peu vieillotte et également le sèche-cheveux qui ne sèche pas...

"Staff www helpful kind welcoming and attentive. However this is not a 5 star hotel. There was no turn down service and rooms are bungalows which takes away from any 5 star experience. Additionally we checked in on my birthday and it was not acknowledged at all. No special acknowledgment at the beach bar or special treat in the room. The welcome drink was a nice touch but this is not a 5 star establishment."

"Fantastic boutique hotel with great staff. Very nice rooms with cold a/c and everything you need to have a comfortable stay. The staff was lovely. Giuseppe at the front desk and Giovanna were very helpful and whipped up a great cappuccino. A rental car is necessary but that wouldn't stop me from staying there again Thank you"