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"Staff was not supportive to my needs as I reserved for infant inclusion however they charge additional €15 for the baby bed"

"Lovely lake front room to walk down from our balcony into the lake. The staff were very helpful with all our questions we had. Hired kayaks for the day from the hotel and restaurant served great food. Was a very pleasant stay and would stay there again."

"This hotel was amazing! Great location, beautiful views overlooking lake orta. Beautiful walkway on the lake and the city was amazing and very walkable. Beds were comfortable, amazing bathroom! Great shower and double sinks. Wish we could have stayed here longer. We missed the breakfast as we had an early departure but it looked fantastic! Beautiful room and lots of selections."

"Decent for price"

"Fantastically clean and spacious with a beautiful view of the lake and the gardens. The staff were very helpful and nothing was too much trouble. Ery much enjoyed our brief stay."

"Everything was fantastic! We had a wonderful time 💕"

"Chambre spacieuse , salle de bains très bien équipée, bon petit déjeuner, personnel accueillant."

"De accomodatie was goed. Nieuwe zwembad was prachtig! Voor de kleine kinderen zagen we dat er genoeg te doen was. We hebben geen gebruik gemaakt van het animatieteam maar we zagen wel dat de kinderen zich prima vermaakte. Restaurant was ook prima! We hebben hier heerlijk gegeten en met het voetballen hebben we daar ook gezeten wat heel gezellig was. Onze dochter houdt van voetballen en vond het jammer dat 's avonds de lichten van het voetbalveld/tennisveld niet aan ging. Elke avond was het druk...

"Ein fantastisches Hotel direkt am See mit freundlichem Personal und sauberen, schönen Zimmern. Wir kommen definitiv wieder!"

"Colazione buona e personale gentile"

"The front desk staff was excellent. The location is excellent. My room had a fantastic view of the lake. There was a small metal sewing pin in the middle of the counter of my bathroom when I arrived. This made me think perhaps the cleaners didn’t do the most thorough job. There was also a stain on the carpet in the middle of the lobby. Bottom line: You get what you pay for. If you want a cheap hotel with nice staff and a great location, stay here. If you want a perfect hotel or any sort of...

"Absolutely nothing"

"The hotel was affordable. Loved the airport shuttle bus service and the distance to MXP airport. However, the wall was too thin. I could hear the neighbors and the suitcases wheels sounds in the hallway from my bed."

"A great hotel in a fantastic location with a lovely pool. The hotel was spotlessly clean and all the staff were extremely friendly and helpful."