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"Great location , nice lobby , friendly staff "

"I call this a little gem on the upper west side. Is it outdated? Yes, but it’s clean, the location is great, and the staff is always friendly."

"Great location but too old needs some update"

"Quiet and cozy. Staff were all helpful"

"Our room was small but comfortable, and was really inexpensive. The air conditioner didn't work when we got there, and maintenance came quickly to reset it and was very kind. Staff were all really friendly, and you cannot beat this location!"

"Everything nice and clean"

"Clean room, good service"

"The staff was great. Very nice and professional. "

"Not only did we pay for the round glass room, which was t cheap it had a bug looked like a tick. I felt disgusted they moved me room but after that you question the cleaning. Although Eddie staff member was really sweet concerned and helpful he can not control the slack of his staff which delayed 2/3 hrs at a time for house service & not to mention waiting 20min to even been tended to at the bar which we ended up leaving. Management wanted to give me points due to my experience which is ridiculous and the other manager said she would give me 50%off one night which she didn’t only have me 30% I didn’t even bother to call and fight it I’m tired of the run around vacation is suppose to be an escape not a constant problem."