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"It was absolutely gorgeous. They upgraded our room for my birthday. What an experience!!"

"Location is amazing, staff are super friendly and helpful. Building is a bit dated and worn in the rooms and hallways, carpet beat up, wallpaper that has seen better days. Lobby looks amazing. There is a renovated floor that is very nice we’ve stayed on before. The drawback is that this is a “pet friendly” hotel, which they failed to mention when booking a room. We ended up on the 5th floor with a howling dog next door and barking in the hallways. I thought maybe we were at a dog kennel. The...

"Perfect location! We loved our stay in Victoria and having this as our home base made it even better."

"Great stay. Room was clean and bed was comfortable. The staff went above and beyond. We will come again for sure. Restaurant was so good and the kitchen made allowances for one traveller who was a celiac. Great job"

"Good value. Not luxurious but functional. Staff were friendly and efficient."

"We had a lovely room, the novelty of the Japanese toilet was a delight, though hilariously confusing for our youngest child, the swimming pool was a hit with the kids, and the location was quiet but convenient."

"Stayed here for the Victoria marathon and couldn’t have picked a better location - highly recommend!"

"Great location, lovely room! Couldn’t have asked for a better stay in Victoria! Loved the king room with the giant bathtub. Parking is pretty expensive on site, if you can snag a street parking spot that’s the way to do it!"

"Great room and views. The restaurants on site were also really good. We enjoyed the close proximity to downtown and also the beautiful neighbourhood to walk in."

"Centrally located, room was a little noisy"

"Hotel was great, staff was excellent. Enjoyed the amenities and events that took place during this weekend and although there were a few issues the hotel was more than happy to make it right"

"I refused the room, and they did not return any money, even though I offered one night out of 4 that I had already paid for. I walked a way"

"The location is the best. Kudos to the employee who help us during our stay. My husband had hypothermia after the marathon. The first employee did not allow us to have late checkout even fir a shower. But this employee as soon as he saw my husband shivering and can not even stand and talk allow us to go back to our room to take a quick hot shower. Thank you so much again. You save our day."

"The sofa bed had springs and I was pleasantly surprised that it was reasonably comfortable. It was clean and had plenty of room for the 4 of us. A great place to stay."

"Liked the restaurant and food although expensive Room felt old"