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"+ excellent service by friendly staff amd manager + complementary airport shuttle + room is clean, toiletries and coffee is provided + a/c and heater works well + big bathroom and water pressure is good + reasonable price and many eateries around. - corridor carpet could be cleaner as it has a pungent smell"

"Excellent hotel and amenities. Within walking distance of Waterfront and close to many restaurants. Room was amazing with river view and service excellent - loved the WhatsApp Magic service."

"Breakfast was varied and mostly delicious. The staff service was par excellent. Loved the place. "

"Spectacular view from room on the 21st floor. Very spacious and elegant interior design. Super comfortable bed and linen."

"Clean room"

"Clean and nice room with necessity amenities replenished everyday. Plesant and courteous staffs in Marriott vicinity. "

"Keep up the good work"

"The staffs at the hotel are excellent. "

"Spa very good. Staff very helpful. Better access to shuttle service between Hotel and National Park would improve the overall experience."

"Nice and Friendly staff and The Room so Amazing..My kids Love it..Thank you so much Pullman Hotel and the staff..👍👍👍❤️❤️❤️"

"The staff were friendly and awesome. Location was pretty near to waterfront and airport (approx RM10 by grab). Just one downside, there’s a Karaoke/pub at level 2 so some rooms got a free (off-key) lullabies from 10am to 2am but hey, I rather that than other noises. But it’s funny when this became a topic of conversations with other tourists staying at Citadine! "

"Great location, staff were helpful and had good customer service. Soundproofing was a not very good though with music coming from the opposite side pub. Overall, still good "

"Absolutely incredible place. Its a boutique hotels and was very peaceful. Amazing staff who were happy to help with anything. Beautiful pool, comfy rooms, I would highly recommend staying here if you want a tranquil stay."

"Initially my wife and I had a room that the A/C was a bit old and the room was hot but the staff were fast to fix the problem and our stay was amazing after that. The breakfast buffet doesn't have tons of options but they have the essentials and it was quite tasty. We particularly enjoyed how close it was to the cultural visit which was one of the options for picking this spot, only a 10 min walk from the hotel. Overall I would recommend people to stay here but it would be worth the upgrade of...

"This hotel is ideally located in the centre of the city, it’s located right across 2 famous streets in Kuching. Hotel breakfast is great, rooms are clean and room cleaning is done daily."

"Awesome hotel in Miri"

"Best place to stay if you are planning to strolling at the waterfront and enjoy the view from the river.. "

"A great place to stay. Right by the waterfront and close to all the local shops and restaurants. Neat experience to stay in a heritage building in the heart of Kuching. Was a bit loud but the close proximity to the sites definitely makes up for it. Getting to the parking was a bit tricky but eventually you’ll find it. Will definitely recommend this hotel again! "

"Everything is good 😊 Near to food shops in front of the hotel ,just 100 meter away. Breakfast is buffet style, many local cuisine."

"Room is very clean with friendly staff. Easy to check in and out. Just ppposide the waterfront that makes it acomplte enjable stay."