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"Fantastic experience. The staffs are very polite"

"Not a 4 star standard of service or rooms. Not fully accessible to the road and buses etc. Staff extremely variable. Some friendly and efficient others disinterested and don’t deliver. For example empty handed staff walk down corridors littered with ice buckets plates etc and do nothing about it for hours. If you are going to use TV for all coms and info at least leave a single sheet to guide & help direct clients to it and ensure the tv remote works. Fun being woken up by Gibbons in adjacent...

"Breakfast was great, staff was very helpful. We loved our view of the castle"

"The room was really cozy! No much space for the suitcases. One of the 2 elevators failed during our stay but was repaired for the next day. Yogurt was available for 1 day only during our 5 days stay. Glad to have our breakfast prepared for our early checkout."

"Breakfast and location are good."

"Perfect to enjoy Edinburg"

"Excellent facilities including fitness center, swimming pool, sauna, etc. Rooms were very clean and appealing."

"Close to Trams and shopping at Gyle shopping centre."

"The whole facility was very clean and well kept. The kitchenette was useful and a great size. The bathroom was clean, the shower hot and the towels large. The bed was comfortable for a hotel bed. The curtains were black out and did their job well. It was nice to be able to open the window in our room for fresh air. There was always someone at the front desk even when we checked out to catch our flight at 2am. Every employee we encountered was very friendly and helpful."

"The high tea was phenomenal all around. The room was very clean, the view was nice and the price was on point. "

"Fijne en schone accommodatie en een hele mooie douche gelegenheid. Het ontbijt is top en voor ieder wat wils. Ontbijtzaal zelf is gezellig met diverse soorten plekken/zitjes. Grote voordeel van dit hotel is de ligging. Je bent zo in het gezellige oude centrum. Personeel is vriendelijk en behulpzaam.Vergeet de Engelse stekker niet.Tegenover zit een voortreffelijk Ramenrestaurant Yukitori. "

"The reception and front desk staff were consistently kind and helpful. The location is excellent - very convenient for getting around, with plenty of things to see and do just minutes away. As a solo female traveler, I did find that there wasn’t much within comfortable walking distance of the hotel after about 9 p.m. The hotel does have a cute bar that stays open until around 11, but it felt fairly quiet and not very lively when I was there alone. My only real issue was with the elevators. One...

"Pros - Staff were really lovely, room was clean and location excellent. Cons - Room was on ground floor underneath a busy street/hill so was very noisy through the night despite double glazing. Free seating at breakfast tricky for a solo traveller - it was very busy and my seat (despite my book on the table) was taken by the time I returned with my food and I had to hover for a while for another seat."

"The location was excellent, the delicious breakfast was more than enough, and the staff was very polite and helpful."

"We had an early morning arrival, and David was very helpful in arranging an early check-in and upgrading us to an available room. Great location - walkable to everything. We also really enjoyed the bar."

"My experience was wonderful. Beautiful hotel with friendly and helpfully staff. "

"Die Unterkunft war insgesamt sehr neuwertig und sauber! Es gab eine kleine Küchenzeile und die Größe der Zimmer ist vollkommen ausreichend! Vor dem Hotel gibt es viele Möglichkeiten zum Frühstücken oder Kaffee trinken. Gute Lage! Jederzeit gerne wieder! "

"I loved the hotel and the amenities. The front desk staff were exceptional, and many thanks to Stella who made sure my stay was seamless"

"Very pleasant atmosphere, easy check in "

"Was clean and felt comfortable, bed was very loud and skeeky and some things were in better shape then others but overall was good"