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"The Office Staff were wonderful and very helpful. The Pool and Hot Tub area were refurbished like new and well maintaned! The Gardens look well groomed and picturesque. But on the other end of the spectrum, Our hotel room was clean but a little rundown. The patio door was very hard to close and the handle about to fall off. The baseboards were in need of replacing or at the least painted. In the bathroom, the toilet seat was very loose or needed to be replaced, and in the shower 1 of the 3...

"The beds were terrible. But the little dog area next to the pool was a great addition from the last time I was there. It said dog friendly. Would have been nice to know it would be an additional 50$ for my dogs to be there. So that’s kind of on Expedia. I’d give it like 3.5/5"

"The pool was muggy, and had lots of debris floating around."

"I had to arrive after 10:00 p.m. due to a delayed flight and they were very helpful and taped the key to the outside of the office with my name on it. The room was really clean and the bed was comfortable. I was there for a wedding so did not use any of the other amenities offered at the property."

"Horrible staff!!"

"Very nice stay, but no maid service over four day stay"

"I love this hotel. I have stayed here on numerous occasions. The hotel staff is so friendly and the food in the hotel is wonderful. Will stay there again in the future, God willing. "

"Our first time staying here. The check in staff was friendly and greeted us with warm cookies. We were heading to the Graton Casino which they provide a free shuttle service until 3am. We also received a free complimentary drink coupon. The bartender was great as well and the drinks were pretty good as well. The room was clean and the bed was comfortable. We will be staying here again!"

"Too many children being too loud at the pool area. Otherwise I really like it there."

"The room was clean, and the decor is so fun. It is noisy on a Monday morning, but being located downtown, it's to be expected. I would stay here again! I loved that we could walk to many restaurants and shops easily. "

"Good stay at Calistoga but super expensive for a normal stay. Would have loved a gym. Amazing pool, kids pool and Jacuzzi "

"The room was very comfortable & what I expected from the pictures. The best treat was the spa experience. We enjoyed the workout facility, massages, the sauna, magnesium outdoor hot tub, adult pool etc. Food was good. We enjoyed biking from hotel into town. Lovina had amazing brunch. Fan of the Napa/Calistoga Valley area! We’ll be back."

"Very beautiful grounds and wonderful attentive staff!"

"Mount View is such a fun hotel, and close to everything in Napa. It is an older hotel with classic architecture right in the heart of Calistoga. Our suite was great with 2 large rooms and a big bathroom, and a porch overlooking the Main Street. The pool is big! and the jacuzzi is fed by a mineral spring. There is a fun tropical outdoor bar and movies outside every weekend. Highly recommended."

"The overall stay was fine . Staff neglected to say the room had no microwave when I purchased frozen meals from the sundry selection, so that was a waste of $$ . I did see where the microwave is located the next morning at checkout. It's near the elevator on each floor ?"

"Na"

"On April 24 I attempted to cancel this reservation for May 1 - 3, realizing I was a few hours after the "deadline." I tried to cancel with the hotel but they said I would have to cancel with you. On that day I texted/messaged you on this site and never received a response. I now see I was charged $508.52 on my credit card, presumably for two nights. I want recourse, and mostly first A RESPONSE from you. What are the components of that charge of $508.52. I have used Expedia for many trips...

"Geat place!"

"Clean and centrally located "