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"Disappointing Stay, Poor Cleanliness and Service Our family’s stay at Oaks Glenelg Plaza Pier Suites was very disappointing. The room had worn-out sofas and chairs, a blocked bathroom sink that was only fixed on the second day, and an unclean floor drain. Despite this, we were not offered another room due to claimed unavailability. The reception staff were also unfriendly. What made it worse was finding a letter warning of a $325 deep-cleaning charge if the room was not kept clean, while the...

"Room was really comfortable and cosy. Staff were lovely and friendly. Parking available next door in a public park, staff advised they could take a payment but thought it was cheaper to pay directly at the park, but unfortunately when I got down to leave the parking lot charged me $53 for an overnight stay. So my only suggestion would he to pay the hotel for parking. Otherwise, great location, clean, comfy and modern hotel. Would stay again."

"Staff were able to satisfy all my requests and changd plans. Great location."

"The location and view from our room was great."

"Good"

"good"

"Excellent service, balcony river view room was well sized and fit out. Staff were great. ITL restaurant had some of the best food I’ve ever had. They also make a great coffee."

"The room was a little dusty and we couldn’t find the tv remote but the staff were extremely helpful. They came to help us look and also provided another one when it couldn’t be found. My favourite part of this little staycation was the bed. I have never stayed in a hotel room with this level of comfort before. I loved the mattress and the pillow choices. I haven’t slept so good in a long time."

"For a quick work trip stay, ideal with the amenities and quick travel access around the city. Parking can easily be found in the streets and even free after 5 PM. The staff is helpful and the property is clean and all very new so makes your stay comfortable. There’s a business lounge with two desks if you’re working there as well. Great for short stays!"

"Very nice location and nice service! Highly recommended!"

"Friendly, bubbly staff. Beautiful pool and very clean room. Thanks for a nice stay over a very busy October long weekend!"