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"The hotel is in Hindley street which does distract from the lovely feel of the interior of the hotel. A few homeless sleeping rough very close by. Police station right next door and it gets loud at nighttime with the nightlife. Perfect location for our trip to the footy and lovely staff. Good 4 star rooms and the zrt deco big entrance is very nice. Makes you forget the street front. A good value city hotel."

"I stay often as it’s convenient walk to the places I need to go in the cbd and the rooms are spacious and large bathrooms with a bath! The beds are also very comfortable not to soft which I love I always have a great sleep and quiet rooms highly recommend and they have a deal with the Wilson car parking on hindley street which is a very short walk behind the hotel one st back. Great restaurants on site to and walking distances for other choices ☺️"

"Great value"

"Very disappointed with the little the hotel does to provide a decent experience for all its patrons - especially with regard to amenities such as the pool, spa and sauna. We were unable to use the spa on 3 seperate occasions as it was occupied by toddlers and their parents. We stayed for over an hour on most occasions, waiting. At one point we tried to get in but were told we couldn’t apply the jets as it wasn’t the preference of a small child who’d been bobbing up and down in the spa for over...

"Room is ok. Location not so"

"Hotel is new. Great to be out of the city as we were exploring the surrounding areas. Check-in staff were knowledgeable and extremely helpful. Check out was likewise very easy. No problem getting a park underneath. We ate at the restaurant twice and rooftop bar - great views. Food was fantastic. The Wait Staff were coping with high volumes of people and doing as good a job as possible. Friendly, but couldn't answer questions, didn't know the menu, but what was truly awful was their managers....

"Nothing special Does the job for a quick getaway"

"Amazing Resort! Super friendly team! Dawn safari is a must!! Would definitely return!!"

"I am unable to understand how Expedia provided a rating of "very good" for this hotel inspite of my experiences from 10 /5/2026 to 17/5/2026. My room was 1208. 1. Carpets outside the room - as soon as you come out of the lift the sight of the dirty carpets attracted my attention. 2. Carpets inside the room were just as bad leaving me to wonder when the carpets were either vacuumed or steam cleaned. 3. The wardrobe has dust on all the shelves. 4. The shower in the bathroom was ancient...

"We liked everything about our stay. The view from room 518 was unbelievable looking over the river and the Oval from a floor to ceiling window. The dinner and breakfast at ITL were delicious too."

"The customer service is next level. i travel alot and the sofitel Adelaide always excels expectations"

"A bit noisy because our room was next to a fan or radiator which we could hear at night."

"complimentary upgrade was a lovely surprise"

"Clean (even under the bed!) and comfortable. Staff are always friendly, efficient and helpful. Always a breeze staying here."

"Comfortable bed , clean room . Very friendly staff . Only problem can be , late at night , potentially dangerous in the hotel’s locale"

"Beautiful room. Very friendly and helpful staff. Also very accommodating to needs. Will definitely be back soon!"

"easy parking"

"Loved the amenities - galley kitchen, guest laundry, business facilities, pool & sauna"

"buffet breakfast was outstanding and the staff where fabulous with every question and very respectful"