Hotel with a Concierge in South Delhi from AED 135

"I am a regular international traveler and have stayed at multiple Hilton properties globally—this was by far one of the worst experiences. I had prepaid for a 5-night stay at a premium rate. The property was in poor condition—under maintenance, rooms with a foul smell, and overall substandard upkeep. Despite this, I stayed for 3 nights due to time constraints. I then checked out early and did not use the remaining 2 nights. I was assured by hotel staff that this would be resolved when I returned, which is why I vacated the room. Had I been told otherwise, I would have continued using the room I had already paid for. I even returned for one night and requested a simple adjustment—accommodate one night from the unused stay and I was willing to forgo the other. Instead, I was made to pay additionally, while still receiving no refund for the 2 unused nights. The coordination between the hotel and Hotels.com was equally poor. Each blamed the other for non-response. After repeated follow-ups, they finally connected—only to deny the refund. I was left stranded with this decision on the day I returned, when I could have easily booked a better hotel had this been communicated earlier. To add to this, I was told they would “check cameras” to verify my movement—completely unacceptable. This reflects poorly not just on the hotel but also on Hotels.com. I request: * Refund for the 2 unused nights * A written apology from both the hotel and Hotels.com "

"Quiet , small, Simple ,clean Convenient to pvr ,mall and yellow metro"

"What a wonderful hotel, I was afraid as a solo female traveler but safety amazed me. Also, the stuff are very respectful. House keepers did a great job, they help a lot and are very respectful. The breakfast is so good and fresh . Definitely recommend it "

"All the staff was responsible and rooms was clean and specious and location is also good"

"I had a perfect stay at the Sheraton - so much so that I came back the following week. The staff are absolutely wonderful and the pool is just a lovely bonus. Well equipped gym (not that I used it) and the rooms are great. Breakfast is fantastic. There’s a lovely shopping mall with cool bars and restaurants right next door. A great place to explore delhi. All the staff were fantastic, especially Kapish, Prince and Jeremy front of house. Prakash on the door, Kusum and Arjun in the restaurant and Guita in housekeeping!"

"The property is set in a peaceful, tree-lined gated community, which makes for a relaxing stay. There are several good bars and restaurants nearby, and it’s conveniently located within easy reach of central Delhi and the airport. We stayed in a larger room with a pleasant balcony; while it was a little tired in places, it was still comfortable overall."

"Great place and service"

"The surroundings were poor. Expedia was more expensive than booking directly. Overall, a terrible experience."

"when I arrived they said they did not have a reservation for me, when in fact I already paid for it even in advance so at midnight I had to go somewhere else. I could not get a refund because it was still time to check in. They never issued a refund. Very convenient for them to keep your money after they turned you away!"