B&B in South Delhi

"I am a regular international traveler and have stayed at multiple Hilton properties globally—this was by far one of the worst experiences. I had prepaid for a 5-night stay at a premium rate. The property was in poor condition—under maintenance, rooms with a foul smell, and overall substandard upkeep. Despite this, I stayed for 3 nights due to time constraints. I then checked out early and did not use the remaining 2 nights. I was assured by hotel staff that this would be resolved when I returned, which is why I vacated the room. Had I been told otherwise, I would have continued using the room I had already paid for. I even returned for one night and requested a simple adjustment—accommodate one night from the unused stay and I was willing to forgo the other. Instead, I was made to pay additionally, while still receiving no refund for the 2 unused nights. The coordination between the hotel and Hotels.com was equally poor. Each blamed the other for non-response. After repeated follow-ups, they finally connected—only to deny the refund. I was left stranded with this decision on the day I returned, when I could have easily booked a better hotel had this been communicated earlier. To add to this, I was told they would “check cameras” to verify my movement—completely unacceptable. This reflects poorly not just on the hotel but also on Hotels.com. I request: * Refund for the 2 unused nights * A written apology from both the hotel and Hotels.com "

"Quiet , small, Simple ,clean Convenient to pvr ,mall and yellow metro"

"What a wonderful hotel, I was afraid as a solo female traveler but safety amazed me. Also, the stuff are very respectful. House keepers did a great job, they help a lot and are very respectful. The breakfast is so good and fresh . Definitely recommend it "

"All the staff was responsible and rooms was clean and specious and location is also good"

"The property is set in a peaceful, tree-lined gated community, which makes for a relaxing stay. There are several good bars and restaurants nearby, and it’s conveniently located within easy reach of central Delhi and the airport. We stayed in a larger room with a pleasant balcony; while it was a little tired in places, it was still comfortable overall."

"Great place and service"

"The surroundings were poor. Expedia was more expensive than booking directly. Overall, a terrible experience."

"when I arrived they said they did not have a reservation for me, when in fact I already paid for it even in advance so at midnight I had to go somewhere else. I could not get a refund because it was still time to check in. They never issued a refund. Very convenient for them to keep your money after they turned you away!"

"Acceptable "