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"Clean room and very friendly staff!!"

"Would have been wonderful to have our own microwave in our room. Instead we had to take the elevator up to some sketchy site on the 25th floor, 6 elevators in the building and only 2 worked. We had to take the stairs down a couple times from the 9th floor. Staff not very helpful. "

"Its was fun and good experience a"

"Best hotel in my opinion in the Dallas area! Been booking here since 2019. Always clean and helpful staff. No disturbances whatsoever. And as always so unique as well as beautiful rooms and Art! Lastly has the best view of downtown Dallas skyline! 10/10"

"Everything and everyone was pleasant informed us with information properly. Had a bad experience at the omni and left to go to the westing and it was my 50th bday and they have my husband and i a wonderful suite and also had cake and champagne delivered..along with a wonder card. Made my bday even better considering the bad expensive we had at the omni. Thestaff sas wonderful. Will definitely be staying there every time we go to Dallas. "

"Personnel courtois et chambre propres.Par contre trop climatisé."

"Attended Gaylord Texan for a conference. No complaints. Beautiful property with excellent service. The catered food from the hotel at the conference was also great. "

"Front desk staff is practically null. Also left my room without housekeeping one day. Told them, didn’t even care about it. Also didn’t care about trying to do a late check out. Little perks that a 5 star hotel shouldnt pass unnoticed. Otherwise, the hotel is beautiful, clean and in a great place. "

"GREAT!! Everything Was So Amazing!!"

"Clean and convenient!"

"What a lovely place! The food was great and we were appreciative of not having to leave the hotel to find a restaurant on a Friday night after traveling all day. Rain didn’t allow us to use the pool but it looked good. This place is clean and comfortable, we loved it."

"the staff was very friendly and provide a cute goodie bag! though my fridge was broken, the staff attempted to fix it the following morning. "

"Great location. Very nice property. "

"Staff was excellent, very friendly and helpful. Perfect Location. Will definitely stay here again."

"Great property downtown clean,cozy comfortable and good contential breakfast ! I would recommend this hotel. !"

"We spent 4 nights there and the room didn’t get touched by the cleaning staff once. No fresh towels, restocking of coffee, or emptied trash cans once during our visit. The front desk staff was friendly and gave us clean towels and coffee. when we went down and asked for them. We tried to eat at the bar top restaurant one night that it was supposed to be opened. It was roped off so we called the front desk to ask and was told it was closed. It would have been nice if there had been a notice up in...

"Super nice pool!"

"The Lux Hotel is very nice venue and the staff is very professional. The breakfast bar was a bit disappointing with limited options. "

"Great staff and clean, but some repairs are needed"

"Clean "