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"Riverstone is a diamond in the rough. I initially booked this because it was advertised as a peaceful and tranquil location near everything. A satellite view from google maps make me doubt it. But it is everything it was advertised to be, and more IMO. I paid a little extra for a riverview unit. The river is a peaceful river stream complete with clear spring water, a stoney bottom and boulders. And as other reviewers have mentioned, yes, you can clearly hear the river from your balcony. It is a...

"Great atmosphere and friendly staff!"

"The Westgate Resort property is very beautiful and well maintained. There is no charge for parking but there is a daily resort fee, which we knew prior to booking. There is a pool, fitness center and spa on the property which we did not use but they looked very nice. We ate at the onsite restaurant called Southern Comfort. The breakfast menu was limited and the food was underwhelming, especially compared to the various breakfasts we enjoyed in Gatlinburg & Pigeon Forge. All the staff at the...

"Myself and my husband and children absolutely love this place. There’s so much for the kids to do onsite you really don’t even need to leave the hotel to have fun"

"Excellent"

"This is an incredibly beautiful property up on top of the mountain, staff is amazing restaurants are terrific! It really has all you're looking for with a workout room and a pool for the kids if you're traveling. Be sure and stop at the vista grill and pay Victor and his family a visit, amazing people to do business with and outstanding food."

"One of the main reasons I choose this place was for the heated pool Well .. pool was “heated but not warm “ that came from one of the staff I fail to understand how useful a pool heated but not warm is"

"Walking in the smell was TERRIBLE! Stains on the floor and bedspread, tub was stained and rusty, shower head literally came up to my throat (had to bend over to shower!), toilet paper was under the tiny sink (almost didn't see it!) Woke up the next morning and saw a bug crawling along the ceiling on the wall! WILL NEVER GO BACK!"

"Very nice and clean property. Friendly staff. We arrived a day late due to unforeseen circumstances. They were very helpful. We only wish the hot tub could have remained open a little longer but we understand why it isn’t. We’d like to stay here in the future."

"We absolutely loved it, will return soon"

"Nice place. We ended up purchasing an extra night."