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"De locatie was perfect. Uitzicht op tower bridge. Schone kamer en vriendelijk personeel."

"The Strand was the perfect hotel for our stay. The location allowed us to explore the area easily."

"Good location"

"Enjoyable stay in a new hotel. The neighborhood has many shops, places to eat and conveniently located near a Tube stop."

"Fantastic, breakfast ok"

"Evening duty Staff was bit rude it was around 6pm on 10 June."

"Great hotel for business or pleasure if you require a location near Westminster, Buckingham Palace, the Tate Modern and others. Not an inexpensive place, but the location is perfect for many. And it's worth it."

"Hotel muuuy recomendable, nuestra estancia fue maravillosa, el personal muy amable y atento, Por supuesto que volveríamos"

"Let’s start with the good things. The location of the property is amazing, it’s a very safe neighborhood and close to the underground station making it easy to go anywhere. Breakfast is included but there’s not a lot of options and you have 2 hours to have it, so if you are planning to wake up late this place is definitely not for you. But the staff from breakfast is very helpful and friendly, I would say they are the highlight of the property. Unfortunately my experience with the cleanliness...

"Good aircon. Confusing welcome. Noisy at night across the corridor. Fine for one night. Not rushing back for the price."

"A good business/tourist hotel near Russell Square. Property is vast, well maintained and very clean. Rooms are fairly Spartan, though beds are exceptionally comfortable. Lack of air conditioning is a problem in warmer months. Recommended."

"The room is basically a bed and a bathroom. No amenities, not even a wash cloth or a true hand towel (although there are towels and floor mats). I ended up using the floor mat as a wash cloth and asking for a second to use as a hand towel. No water glasses. Great blackout blinds."

"Expedia was a nightmare to deal with on this honeymoon trip. Our plans were disrupted by flight cancellations, which is understandable, but the Expedia Rep said we would receive a refund for the two nights that we were stranded. After we were charged the full amount, Expedia was nowhere to be found. We’ll never use them again!!"

"Funcionários comprometidos"

"Wonderful"

"Our experience was lovely in the pool and room service was great, but when we moved the couch to set up the bed for our toddler, we found a huge amount of old puke in multiple places including under the toddler bed we were using. We had someone come to the room to check and he was fantastic (thanks so much for your help Kyle!) however we were told we couldn’t move rooms because the hotel was fully booked, we were then given a breakfast voucher and 20% off of our dinner that we had in the room,...

"Amazing hotel"

"The property is very nicely located, steps from Charing Cross station. Which is a quick to ride to any of the Gatwick trains. My biggest issue was when I arrived. There was absolutely no air-conditioning in the room. The Front Desk was very disinterested in helping. They showed up with a fan that had clearly been left in the hallway from the previous occupants of the room who had the same complaint. Since there’s no windows air-conditioning is vital in this hotel eventually after asking several...

"Great stay"