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"Great place to stay."

"The hotel iata"

"Really nice get-away"

"Very warm snd cozy."

"the property was too old. No shower ,soap n shampoo provide .Bad smell inside property.No water supply in the morning. cant even blush my teeth. I need to make breakfast n rush to Rotorua for hot pool, now i hv to eat outside,pay extra,but cant get in the hot pool as im late. pls make a refund ."

"good"

"Great location and good value for multiple bedrooms."

"Great location & clean, but the room is old & eclectic. The bed was very firm, not comfortable for us. The back patio was quaint but the round soaking tub was very old with broken sections on the tub itself fixed with duct tape. We added water to the tub that took quite awhile & then really only allowed us to soak our feet. We only stayed one night which was fine."

"Very uncomfertable bed to sleep on.Cost the price as the hilton hotel."

"Friendly staff at check in. Good directions to our room. Easy check out."

"The room was clean and welcoming just what we needed for the night"

"The room was nice and clean but really in need of a renovation. The bathroom is very dated old shower and cracked tiles, fan in bathroom didn't work. The carpet and furniture and TV in the room are also dated but we were glad to have full sky channels. The staff were lovely and helpful and we enjoyed the buffet breakfast. Best aspects were the view and position on the lake as well as the heated pool. The grotto was still out of order. Overall I would say the room was like a 3 star and let's down...

"Fantadtic veiws from our appartment very clean and tidy."

"Room was clean and was good value for the money."

"My first impression as I entered the premise from the car parking area at the rear was less to be desired, but the room itself had character, and I admired the antique furniture (need placemats/coasters to protect the table from cup stains etc) Observations were and I'm going to be straight up. It was outdated and had a musty smell! A fresh lick of paint and removing the carpet in the foyers to the rooms may fix the issue. The bed is on like a step up stage thing, which could potentially cause...

"Lovely and homely, staff very friendly."