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"Las amenidades de las fotografías no están incluidas, en ninguna parte explica que tiene un costo de £17.50 por persona, desde las 11 AM hasta las 5 PM"

"The staff were friendly on arrival and willing to help with queries . The room was stifling hot the window wouldn’t stay open to its intended maximum opening and the fan was pretty useless . The room was small, and bathroom Internal so that was unbearably hot . We went to use the pool after checking opening times to be told no one could use it as there was glass in it . Breakfast was ok ."

"Love the fact its right on the front with a sea view, would of been nice if the breakfast had more choice. Overall, nice stay. I only booked for 1 night."

"Attention to detail, staff are so nice no matter where you are, they go above and Beyond. Even though it’s a hotel it feels like home. Lastly breakfast and all restaurants are exceptional"

"Personnel très accueillant ; hôtel qui mériterait une rénovation mais très bien situé avec un bon petit déjeuner "

"Really clean, well appointed hotel."

"The hotel is under construction, but was not aware till got there.we were put in a standerd room with so basic and faced the carpark, the room we booked for family was on the ground floor way down the back end of hotel property. The hotel is a rabbit warren and we we not compensated at all. We at least should have had the parking fee waivered for the state of the hotel. Could not get out of there quick enough."

"Loved our stay"

"Really good hotel and clean. The staff were professional friendly and smartly dressed. The choice of menu was excellent and the french waiter was very helpful and efficient so well done. Highly recommend this hotel for any event Well done everyone Tom"

"Loved the decor, everywhere was so clean, staff polite, the evening mean and breakfast was excellent. Can’t fault anything"

"Holly at the welcome desk was very friendly and extremely helpful .A credit to the hotel as were all the staff we met."

"TBH the location and staff is amazing. The biggest problem is the property itself. I am not a difficult person, I can tolerate broken fan, terrible WiFi, falling curtains (which all happened within 10 mins of my arrival, now I look back it might be a sign) because the staff tried their best to help with these issues. What I cannot tolerate is in the middle of my shower, the tab went broken and the water went boiling hot and burned me terribly. I have to wait for the help with soap all over me,...

"Nice clean room decor dated but no big deal Guy on reception very helpful Breakfast very good Would stay again if in Llandudno"

"Room was clean service was good ideal place to stay very close to all amenities"

"Extremely disappointed, ruined what was meant to be a special event for my mother 90 years old. The room was in choking state of poor cleanliness. There was mold on the bathroom ceiling, walls , sink and even on the Courtain and the balcony area. It felt unhygienic and uncomfortable to be in. The breakfast was terrible, completely greasy and unappealing. For a place that should be like a treat, this place ruined my special special occasion for my mother 90 years old I have taken photos of...

"Great location, however service not the best. Our luggages were sent to wrong room, ac had a tiny leak. But location was the best, staff were friendly and kind, offered us drinks as our luggages came late"

"A very enjoyable stay in a lovely hotel."

"It was all good, could have done some air conditioning but thanks for the fan in our room as it did help, we'll probably come again in the near future as Cardiff is a great place to visit."