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"Fantastic location for city centre and Bullring area"

"Breakfast plentiful and good quality"

"love this location! Definitely will be back"

"This hotel was well kept and the room was clean. The reception team were helpful and polite. The grounds were well kept also. The rest of the hotel I wasn’t as impressed with. We were “selected” for an upgrade “offered” for an additional £20 but upon checking this it was the usual rate on Expedia, so hardly an offer! The room was very basic and it was a superior room, I dread to see the standard room. The shower was designed for someone under 5,8ft as I had to crouch to get under it. We asked...

"Amazing"

"."

"Grounds, staff, beds and linen, cuisine,facilities all excellent & value."

"There were lots of positives. Staff great and the room was big. However, I got bed bug bites which was disappointing and I didn’t get a response from the hotel when I raised it"

"All excelent"

"Had a lovely stay on Saturday, Lovely lady on reception, very helpful, hot tub lovely added extra, enjoyed feeding the animals and seeing the fish come up by the decking. Will be returning for a third time!"

"Lovely well appointed rooms, very clean and the bed was very comfortable! Shower head didn’t look like it would give a great shower but actually was quite powerful. The breakfast buffet was perfect- lots of choice all excellent quality and now im going to have to buy a waffle maker for home! Would definitely stay again, perfect location for the arena which was why we were In birmingham. Highly recommend"

"We had a lovely stay after being let down by another hotel! Customer service was second to none, location was excellent, central to everything. Very comfortable, clean and brekkie had lots of variety and good quality!"

"The staff were friendly, room was clean and our stay was delightful 🙂"

" Great service "

"The room was, cozy, comfortable, and beautiful decorated. Close to everything. Breakfasts were fantastic. We recommend the White Swan to every one."

"The staff was very helpful and the room was clean and comfortable."

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"We come to this hotel alot. And always find it good. It is in a great location and always enjoy ourselves. We had a slight mix up with our dinner reservation but Brad dealt with it quick and effectively even giving us a courtesy call to let us knkw a table had been available earlier than expected. All staff are friendly and proffesional."