"Eva at the front desk isn't absolute Angel to work with she accommodated us with everything she could and went above and beyond with suggestions. The shuttle driver Mike offered to pick up my partner from the airport and have me ride with him even though we didn't shuttle from there when we originally flew out. Lisa in the palms bar and grill was also very attentive and very pleasant. Michaela at the front desk was also very accommodating and pleasant. We met no unpleasant people during our stay...

"Very upscale hotel and room had a beautiful view of the Detroit River. Front desk allowed me to check-in early so that was nice of them. Housekeeping didn't clean on the weekend and I was told it was standard practice to save on resources. While I understand that and didn't need daily housekeeping, it would've been better if I was told that in advance (or if the room had a sign / card indicating that). Rooftop bar is also very nice and there's also a decent sized pool and gym in the basement."