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"Courteous well mannered staff"

"Tseing was very responsive and helped us celebrate my parent’s anniversary. The view from the hotel was amazing. The staff was helpful and friendly. The breakfast buffet had good vegetarian options."

"Wonderful Tibetan hotel, a treasure in so many ways. Lovely people, lovely place and a lovely location. Minutes to the Dalai Lama Temple, the Kora circuit and the markets. The place itself is beautiful and a paradise away from the hub bub of taxi stalls, markets and the energy of the city. The Hummingbird Cafe was delicious! We ate Tibetan foods everyday and loved each meal. We bought a beautiful artisan Tibetan picture frame from their mini store in the cafe. All proceeds go toward the Tibetan cultural and educational programs. Bravo Norbulingkha Institute, thank you. We adored our stay. "

"We didn’t book a taxi transfer from the airport with the hotel, which we regret as the taxi driver struggled to find the hotel. We had absolutely no problem with the taxi transfer to the airport organised by the hotel. He got to the airport in about 45mins. To get from the hotel to the main part of the town you have to walk up lots of steps. The room we stayed in was nice with a balcony to admire the Mountain View and a heater which was needed in the evenings in the second half of November. The bathroom was less inviting. To get hot water, you needed to turn the heater on in the bathroom, which we weren’t told about. The shower didn’t have a shower tray and wet a large part of the bathroom floor. When we arrived there wasn’t any toilet paper or bottled water, but this was provided on request. We didn’t have breakfast but we did eat at the hotel once. Lots of things on the menu weren’t available and the restaurant area was very cold. We ate with our coats on. There is an outside rooftop dining area which I imagine is very pleasant on warm summer evenings. Final thing to be aware of, but nothing to do with the hotel is lots of dog barking all through the night."

"Delicious Food and Outstanding Staff"

"Great property! Friendly staff, beautiful location."

"I had a really pleasant stay at the hotel. The rooms were clean, comfortable and offered a nice view. The staff was very friendly and helpful which made the stay even better. Room service was quick and everything I ordered tasted great — really fresh and well-prepared. The breakfast buffet was one of the highlights, with plenty of variety and different items every day, which kept it interesting. Overall, a great experience and definitely a place I’d recommend to others."

"The staff were attentive, engaged, and helpful. They gave me a sense of confidence in how the hotel was being run. When my flight was canceled at the last minute, they were so good in helping me get it re-booked and getting me into another room for the night. I am very grateful."

"Amazing building history and wonderful staff "