Resorts in Douglas County

"The registration desk was not easy to find. No bell service for luggage to the room. No valet parking. I am disabled and this was not user friendly."

"Entire property is completely filthy and looks as if nothing has ever been even superficially wiped. Almost every single employee has a scowl on their face, no matter what. Usual “customer service” experience in 2026. Could smell marijuana in the hotel/elevators a few times. Highlight was taking some luggage to my car, in the expensive parking garage, with my 13 year-old daughter and walking into a cloud of freshly smoked marijuana while 3 middle aged men quickly walked away from where they were smoking weed-oh yeah, it costs $20/day to park in this parking garage - not reflected in the hotel cost. Enjoy. "

"Horrible housekeeping staff and uneducated Starbucks employees "

"Our cabin was beautiful and cozy. "

"Not clean at all my kids got pink eye from sleeping on the couch!!!!! The staff was rude only one nice receptionist there was rude timeshare scammer guys that kept calling and asking personal questions and super rude and hostile!!!!! Outdoor pool was not clean!!!! Looked black at inside from all the bugs! Didn’t go in the spa couldn’t imagine how nasty!!!! We checked out early due to the hostile guy calling my personal number and the hotel room number!!! We were scared for our safety but not only that my daughter’s eye was so red after our stay we went to the emergency room and they had pink eye!!!!! "

"Great staff. Great location. "

"The view was incredible. It was a pricey stay. I didn’t sleep well due to the toilet run all night. I struggled a bit with getting the fireplace to light. "

"Hot tub on rooftop was incredible. Unfortunately, I was not able to find the button for the jets. Host said they would send up a facility faculty, yet no one showed up. "

"Excellent "