Find hotels in Downton from AED 104

"We recently stayed at this hotel after breaking down on our journey. Unfortunately, we couldn’t make our first night and phoned the hotel to explain the situation. The woman we spoke to didn’t seem very interested or concerned, and we were disappointed that nobody even asked if we were okay given the circumstances. When we finally arrived the following evening around 5:30pm, the staff there were friendly and welcoming, and the stay itself was pleasant. However, the lack of empathy and customer care during our initial phone call left a negative first impression. Overall, the hotel itself was fine, but better communication and understanding in situations like this would really improve the customer experience."

"M"

"Excellent in all areas, clean comfortable room, food was top class "

"I have stayed at this hotel now 6 times as I use a local garage to do repairs on my vehicles. Always had excellent service"

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"Great staff. Nice cocktail happy hour and a good breakfast in the morning. Thanks for a lovely stay."

"Very efficient check in. Good choice at breakfast.we also had 3 meals in the pub/grill that were very good. The staff were all very friendly , particularly in the Pub Grill."

"Check in was smooth. Hotel room waste of time, woken up at 6am by the gym - really loud thuds. Hotel told me that my room was allocated away from the noise, clearly not. Breakfast was good and so was the gym"

"No front desk, only a phone number to call for help. Check in is strictly enforced at 3:00pm. The four digit code, sent by email after you pay, to open the front door begins working at 3:00pm. No safe room or place inside the hotel to store your suitcase if you arrive before 3:00pm."