"Great people (especially greeting outside and send off— STAFF COULD NOT BE WARMER! :) - Room: closet light broken so couldn’t see clothes and step up into room meant room service drop off and pick up was a bigger deal than it should have been if the roll-in cart could have would have been able to be used - overall, I would stay again based on staff, grand dame hotel and location"

"Excellent hotel personal at the main door very helpful "