"We enjoyed the deep soaking bathtub. Very comfortable and clean. Beds were soft and had an abundance of pillows. The breakfast was fantastic. Good selection, and everything was delicious. Restaurant staff were courteous and attentive. Hotel staff were kind and polite. It felt safe in the hotel. A key card is required to use the elevators. We stayed in an accessible room. The only changes we would recommend would be to also have a microwave in the room in addition to the fridge (which was nice...

"Exceptional service "

"This is a charming, old-fashioned hotel in a perfect location. My room had a view of the Union Square Christmas lights. It is not slick or modern: think of it as European and you will see its charms. The room was comfortable with everything you need. They warn you in advance that there's no air conditioning but most of the time in SF you don't need it, and there's a ceiling fan and the windows can be opened. There is always coffee and cookies available in the lobby and the tiny bar was popular,...

"Great location clean and modern"

"EVERYTHING and EVERYONE! From the front entrance with the valet parking, the doorman, from the cleaning staff to the bar attendants, front desk upon check in…. Exceptional across the board. The room excellent. I will be returning mid December for a few nights and I’m so excited knowing this stay will be just as fantastic!"

"Helpful staff and great location!"

"FOUND hotel was great. The customer service was fantastic; they upgraded my room for no reason. Just because they had a better room available for me. The rooms were clean, and the location is great."

"Beautiful room, good staff"