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"Great family stay at Kristal Hotel! We really enjoyed our time at Kristal Hotel. The staff were super friendly and helpful from the start, and the place felt clean and comfortable. Our room was spacious enough for the whole family, and the beds were really comfy. Breakfast was tasty with plenty of options, and the kids loved it. The location was also great — close to shops and restaurants but still nice and quiet at night. Everything was easy and stress-free, which made our trip even better. We’d definitely stay here again next time we visit. Highly recommend for families!"

"clean"

"Staff was amazing"

"I got upgrade. Very nice"

"A very nice hotel with golf course nearby "

"Nice quiet and beautiful resort. Excellent customer service, staff were very polite, friendly and accommodating "

"Very good hotel. Mall entrance is from inside the lobby by the coffee shop at the lobby not very far is about 25 minutes. Dr. to the airport extended my day one hour which is very kind of them very clean. New hotel mall is very nice. has everything people who check in and check me out are very kind people his name is hanif , Nadia and garland were very nice and gave me great service. "

"Good"

"Our room was small but amoung the cleanest we have had in Indonesia. Staff were very helpful but the restaurant was a tad over priced."