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"The Hotel was grand and spacious including bedroom, bathroom, lobby and dinning areas. All very clean and well maintained. Shower was hot and good pressure. Staff were pleasant and helpful throughout stay. Excellent location for City Centre tourism. Would have got 5 star if swimming pool was bigger - though it was very clean including changing rooms. Breakfast was a little bland especially with coffee being served in jugs, though they had sufficient buffet options and dining area was excellent so not a big issue. I would definitely stay here again. "

"We had a wonderful stay! Very nice room. Clean, lovely view and a great a location. Couldn’t fault this hotel in any area."

"Room was clean and reasonably spacious for a family room Staff were very helpful and friendly Breakfast was ok, the area around the waffles was a bit of a mess and did run out of batter (it was very busy)."

"Room was very dated with broken furniture and dirty windows "

"Nice hotel. Good location. The ‘mood lighting’ meant the room was very dark including the bathroom area that was part of the main room so not great for applying makeup, contact lenses etc."

"The bar was really good "

"Absolutely spot in"

"Simply beautiful rooms, perfect location to visit and travel around York and the staff were very kind and helpful. "

"Visited with a friend, we had a very large twin room with large bathroom (room was for accessibility needs which we did not require but would definitely highly recommend for anyone that does have) Tea and coffee facilities, lovely bathroom supplies. We wanted flexibility in morning so didn’t have breakfast but the 11am checkout was great for us for extra chatting time"