Search Inns in Draycott in the Clay

"When checking in I was asked for ID, I didn’t really have anything and said oh, I’ve stayed many times and never been asked. He said well you would have because it’s company policy! I said honestly, in all the years I’ve stayed at Marstons Inns I’ve never been asked, but I don’t think he believed me. Then, once in our room I checked the pull down seat in the shower area as we’ve had problems before and hubby is disabled. It was stuck fast, I yanked as hard as I could, trying not to pull it off the wall. Nope, Anyway a nice young girl came over and after much banging and bashing it came down. But the seat was loose, we managed, but it probably needs maintenance. It’s also very frustrating that hotels always leave the shower head so high that a wheelchair user can’t reach it and as a short partner, in her 70’s hate having to climb up to get it. It’s a pet hate of mine, that I usually mention. If only cleaning staff were to check that the seat works and the shower head is low, there’s usually only a few accessible rooms, please, please teach them this simple thing."

"THIS IS A DISGRACE OF A SAID "HOTEL" rottweiler dog staying in room next door, mould everywhere, bathroom & towels grimy, actually as if towels had been used before & put back I'll be looking for a refund of these 2 bookings and we will never book this place again!"

"Great stay good price"

"Clean room, nice shower, comfy enough beds. Easy to find. Bar in case required. Check-in and staff all good."

"Food was nice location is a big out the way big fine for price "

"Once again i had a lovely time at the New Bath Hotel. The staff are most welcoming and nothing is too much for them. The food was amazing and came to my table hot and perfect. The only downside is that there is no longer any bottled water in the rooms which i do miss and must remember to get some before i get to the hotel. I also have seen quite a few dogs at the hotel which i have no problem with. "

"Very friendly staff and excellent facilities. Great to have the pool available from early morning. Only downside was the restaurant’s bizarre ‘policy’ (apparently the chef’s decision) of trying to charge £3.50 for substituting couscous with mashed potato. According to the receptionist the following day, this has now been stopped, but unfortunately too late to avoid a sour taste at the time of the meal. But well done to the waitress for taking note of our concerns and passing them on to management "

"Staff professional, friendly and welcoming. Food very tasty, accommodation clean, tidy and comfortable-we were a group of 3 staying in one room for one night whilst attending crufts and the hotel didn’t disappoint, fab weekend, thanks everyone ❤️"

"We weren't advised there was a pool, so we didn't get to use it. Staff were all lovely, especially receptionist who booked us in. But the second lift being out of order meant we had to wait for the lift when checking out. There was a chair in our room [118] that needed joints gluing and could have collapsed, and somewhere in the bathroom is leaking damp, resulting in a few harmless fruit flies and damagedbath panel and skirting. "