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"Very nice hotel with best location next to the GM. Staff very polite and helpfull. "

"Excellent location, friendly and helpful concierge, delicious breakfast!"

"Great airport shuttle service."

"excellent "

"Great hotel, close to Guggenheim. Goo options for snacks. Nice cafe terrace. Free luggage storage Expedia describes rooms as having a balcony but it’s not a balcony, just a long glass door that opens on to metal bars"

"Excellent "

"Got a room on 9th floor and it was modern, airy, spacious, quiet, and clean. Above average for what I paid. Comfortable bed. Nice having a little fridge in the room as well. Hotel location worked out perfectly for me. Close enough to walk to Guggenheim, museum, Old Town, but not so close to tourist sites that prices are high. Many cafes, grocery stores, and other useful services right in the neighbourhood. Not knowing Bilbao when I booked, this ended up being the perfect location for me to explore the town and avoid most of the tourist congestion. Would definitely choose to stay here again. Only caution is that it’s near the football stadium, so if there’s a match on it can get very busy (and noisy) in the area."

"Brilliant location. Room had a mini bar and was spacious. If coming over from Uk/Ireland, don’t expect Tea/Coffee in the room, that not a done thing in most Spanish hotels. Staff were extremely friendly and couldn’t have been more accommodating "

"It was my first time in Bilbao and what a great place to stay. The room was beautiful and the bed so comfortable. Breakfast was amazing. Great selection. "