"Stayed in a Deluxe Double Sea View room. Room was spacious, clean and comfortable, with beautiful views across the bay, which was definitely one of the highlights of our stay. The room also had a standing fan, which made it a little more comfortable.
The staff were polite, friendly, and helpful throughout our visit, making us feel welcome from check-in to check-out.
However, I was very disappointed to find that the outdoor swimming pool was out of order. This was one of the main reasons I booked this hotel, and if this had been clearly advertised on the website before booking, I would have chosen to stay elsewhere. I feel guests should be informed in advance when major facilities are unavailable.
The spa facilities were good and provided a nice place to relax, although it didn't make up for the disappointment of not being able to use the outdoor pool.
Some areas of the hotel are looking quite dated and could benefit from refurbishment. While the building has plenty of character, updating certain parts would really enhance the overall guest experience.
Parking is available on site, but is chargeable, which is something to be aware of when booking. It would have been nice if this was included in the room rate.
We didn't have breakfast, so can't comment on the food. Overall, we enjoyed our stay thanks to the lovely room, stunning sea views, spa facilities, and the friendly staff. However, the lack of notice about the outdoor pool and additional parking charges was disappointing"