Find Hotel with a Concierge in East Side, NY

"2nd time we have stayed here. Love the location, the room, and all the amenities. Will definitely be returning "

"I felt like I was at home the 27th floor was amazing!!!!!"

"The staff was kind and the rooms were clean."

"Clean & chic room! Staff are very nice and efficient."

"I had eaten dinner at the pub several times in the past but never stayed at the hotel. What a very pleasant experience. The room and bathroom was a perfect size and very clean and comfortable. I was one guest. I would stay again."

"There was no prior notice that the rooftop bar is currently restricted due to construction"

"I was quite surprised because the room looked very different from the photos. When I checked in, some towels had visible stains, and I found about five different types of hair on the bedsheets, which was very upsetting. Also, I understand it was a Friday night, but the soundproofing was non-existent. I had to deal with loud music from downstairs until past 2 AM. While the location is great, I’d recommend spending a bit more to stay at a well-known hotel chain instead. Definitely not worth the price.""

"The bathroom was dirty and we weren’t able to adjust the temperature and so we had to leave at 1am because it was unbearably hot. I would not recommend this hotel and will be seeking a refund. "

"Very well-appointed hotel and room, excellent location, pleasant staff. However, the check-in was too slow for a property of this quality. Also, the property texted me and asked if I needed anything, and I requested a mini fridge. The reply was that it would be delivered to my room, but it never was. It’s not a problem if there wasn’t one available, the problem was the unkept promise (and failure to follow-up). Finally, there was an unexpected charge to my credit card that I am waiting to have resolved. I expect it will be fixed, but again a property like this should not have such problems. I have stayed at a great many hotels in Manhattan and I have rarely had such a litany of issues, though admittedly in this case none were that big a deal."