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"Exactly what we were looking for for a trip to Broadway!"

"Spacious rooms. Great location. Friendly, helpful staff. Reasonable rates, especially for NYC."

"Excellent service from the moment we walked in through the time that we checked out. Property was beautiful and the lounge on the second floor was always well stocked with pastries and refreshments that were nice to have after coming back in from the city. Location was within walking distance of several major attractions, but also tucked away just enough to be on the quieter side. Would stay here again without hesitation."

"Great Stay! I will be coming back"

"The room was very clean and staff was very friendly and helpful. Great location with Time Square only a few minutes walk. The air conditioning in my room didn’t work well so it was often too warm and it was the middle of June. I had to keep calling the front desk to send someone to fix it. While the fix was only temporary, the staff did work quickly to fix it each time. Also, there weren’t many amenities, but there was a cocktail lounge with live music and a couple of restaurants in the hotel."

"Excellent overall experience"

"Front desk staff were excellent, very friendly and helpful. Sheryl (don’t know if that is how she spells her name) was particularly helpful and just very friendly and professional. The housekeeping could use some help but otherwise it was an overall great stay. Everyone from the reception to the valet/bell were very friendly. The valet arranged for a yellow cab to pick me up at 4am for my flight which was much better than an Uber pickup so I appreciated that. The rooms were very spacious and...

"Great front desk service; on site restaurant is fantastic. Would definitely stay there again."

"Room was clean. The carpet could be cleaner."

"コーヒーを飲めたのが良かったです。"

"I didn't have breakfast. I was denied breakfast and I was running late meeting with my tour guide to the statute of Liberty and Ellis Island. I thought since I have paid for a room with breakfast, the had a data that show that information but it was not that way. I was told I needed to download the voucher for separately. Since I was running late I left.."

"Staff was wonderful"

"There is a $30/night Resort Fee, for which you get a mediocre continental breakfast, wine in the lobby at 5 pm, and wifi. Someday these fees will be illegal, I hope. The soaps were from L'Occitane and smelled great. The staff was very nice. There are bathrobes in the closet and a safe. The sink drained too slowly and the cleanliness of the rooms could be improved. Also, they should put nightlights in the bathrooms. The location was perfect for our purposes, short walking distance to MoMA and...

"Clean room. Nice staff."

"Great location. The staff were wonderful. All of them. Big shout out to Eva at the front desk! She is terrific! "

"Breakfast buffet is great."

"Excellent location. Close to Central Park and Times Square."

"👍"

"maged and jalal was very helpfull"