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"Good hotel "

"I could not sleep the first night. It was so hot and there is no individual room temperature control. It’s really not ok, especially at the price you pay! Just because 69 is good for some, doesn’t mean it’s good for everyone! I was trying to get it lower to no avail. In addition the shower bath water was not going down. When you are showering the water is standing, which is disgusting. This needs fixing asap!"

"The blanket and towels were blemished, the desk was wobbly, and there was no hairdryer or toiletries (shampoo or shower gel). Overall, it’s a poorly managed hotel."

"The hotel was clean and the staff was very polite."

"Great stay, clean room and very spacious (we had a suite)"

"Rooms were nice enough. Breakfast was good. Staff was good. Be aware that other guests may be staying at this reasonably-priced hotel long term through insurance and, consequently, treat the hotel as poorly as their own home. Non-stop noise, slamming doors, garbage and belongings placed out in the hall and marijuana smoking were encountered through the night. Police were called but desk clerk took pity on them and didn’t have the police remove them. "

"Continental breakfast left a lot to be desired. The pastries were stale. There was little variety, and to choose from elevators are too dark and need to be brightened up. I can hardly read the number buttons because it is so dark in the elevators. Also, it would help to get rid of the fake plants in the rooms"

"The property and staff were great. The people staying beside me were very loud, rowdy, and disrespectful. I felt the staff did nothing for this issue."

"Stayed here last night. This is a huge, beautiful historic building. The room we stayed in was updated and bright and very comfortable, huge bathrooms. The butlers were very attentive and friendly bringing ice to our room and giving great directions. Breakfast was delicious, offered choice of sweet or savory breakfast sandwich with salad, or yogurt with fresh berries and granola. Breakfast room was not busy with beautiful surroundings. Lots of restaurants within 5 minute walk, and arena is about 30 min walk or 10+ minutes to take the free streetcar. Definitely would stay here again if in the area."