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6 feet of snow plows can’t get through. The hotel was staffed by the cleaning crew that couldn't get out. They left the breakfast food out all day for us stranded. Job well done

It looks like this property has been renovated

Great stay

Awesome place to stay!

loved the large kitchenette. also very spacious

The nicest room we have had for a getaway. We would definitely recommend and plan on coming back in the future.

This property surpassed our expectations. Very comfortable and clean. Everything we needed was available. The available snacks and drinks were a fantastic touch. The house has been preserved beautifully. The outside yard/patio space and front porch were covered and perfect for relaxing. By far one of my favorite stays amongst my travels. Highly recommend.

Beautiful hotel located in a fantastic village. Staff was friendly and helpful

Room was so clean Halley who got it ready did a great job and Linda our house keeper was amazing ! We will definately stay again when we are in the area ! All the staff was pleasant, so happy with our stay

This is a beautiful hotel. Our king suite was so very nice. Having a top rated restaurant right there was amazing and the breakfast next morning was delicious and well stocked. I can't wait to visit again and take some other family members. My husband said he would drive the 3 hours from where we live just to stay at the hotel and dine at Russells. That is saying something because he is not a traveler. The Christmas decorations were so very festive. We were there for a wake and memorial service...

I loved the hotel and location. However, my room was $219 a night and I was charged $299, w no explanation or receipt. I was also told parking in the garage would be free and was charged $20 to park. For $300 a night, I would think parking would be included. Valet parking was only $18 a night. Had I known I'd be charged $20, I would have done that.

everything was absolutely perfect. The restaurant is incredible. Room service was top-notch. We did not even want to leave!

We were so pleasantly surprised when we arrived at the hotel. We travel to Buffalo often, family and our daughter is in college there. We have stayed in many hotels in the area but none were as charming, beautifully designed, clean, and had a staff that was available for anything you needed. The lobby is like being in someones beautifully decorated living room. Our room was lovely with a very comfortable bed and a small living room wtth a pull out sofa. Thanks for the candy when we arrived...

We had a wonderful stay at The Mansion! Loved it! The staff call themselves "Butlers" and are so nice and helpful. Breakfast was delicious. It is a really special place to stay!

I loved this hotel. It's small, quiet and beautiful. The common areas are lovely for hanging out. Our room had a gas fireplace and so we were able to make it nice and cozy despite the cold. The bed was super comfy. The staff were friendly and spoke highly of the owners. The owner communicated directly with me via text. I want to go back to Buffalo, just to stay at this hotel again.

The hotel and breakfast were good; the service was exceptional! They went above and beyond to help me. I needed a windshield wiper replaced and could not do it myself; the person happily came out and assisted me. This was much needed as the dreary weather would have been treacherous without properly working wipers.