"Great staff, clean room, breakfast great, spa great"

"Very friendly staff, hotel is clean and a good breakfast. Ideal location, we always stay here when visiting the Playhouse Theatre."

"Top class hotel with excellent amenities and and friendly welcoming staff. "

"It was a good location and about 5 min walk from the train station. The room was clean and made daily even when we left quite late. The staff was friendly and good breakfast. "

"Was up too early for breakfaast as we were catching an early flight from Bristol Airport. We had a meal the night before - we ordered a plate of mac cheese, which was huge and very dry, unfortunately. The room was a good size and clean. The staff, as always, very friendly and efficient. "

"Enjoyed our stay, very handy for the cave Christmas event we attended. "

"Helpful staff a good individually cooked breakfast and a spacious room."

"It was my third or fourth stay here. Always very helpful and friendly staff, always great service, breakfast is decent, rooms are comfortable, and it doesn't cost the earth."