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"Room good. Staff friendly."

"Excellent hotel. Staff went out their way to make our stay extra special."

"Good value, staff friendly, very clean, great location."

"Overall lovely stay staff very friendly efficient with prompt service. As a 4 star hotel a few things could be improved like a fridge in the room to keep the bottled water they provided cold, air conditioning but probably would be too expensive to fit due to the age of the building and paintwork here and there needed touching up. There was a problem checking in to the hotel as they asked us to pay again even though we had already paid. They said they would sort it on checkout but this could have worried some guests although we knew we were right so it didn’t bother us. Finally when we went to dinner and wanted to order a glass of wine they did not have any of the first choice of wine or the second choice and they didn’t have that many to choose from if you wanted to buy wine by the glass. After saying that we would definitely visit again and these are just minor pointers as constructive criticism to offer feedback. Thank you for a lovely stay and we will be back on the summer "

"Ideal location for Holy Island! Extremely clean rooms with towels, hairdryer, ironing board, tea/coffee facilities. Food is fantastic and breakfast was included which was delicious. Great customer service. Would I go again….most definitely "

"Comfortable, Warm, comfy bed. clean bathroom. Friendly staff. Would happily stay again."

"Pros - friendly check in, great tea tray with fresh milk, spotless room, very cosy and welcoming, lots of parking Cons - if your a light sleeper fridge noise might keep you awake"

"The room was very clean and the cleaning staff were so helpful and friendly in the morning. We would definitely stay again when we are next up in Berwick. "

"Lovely, great value!"