Search Resorts in El Cayaco

"El mejor hotel de Acapulco"

"Staff very attentive… private beach was the best!!! Still under construction but it was a good stay. The bathrooms are a bit outdated and smell a bit bc it’s old, but it was manageable. Would definitely go again. "

"Everything is good"

"All is great "

"The only thing I you have to pay every night the parking lot "

"My recent stay at Encanto Hotel in acapulco following the aftermath of Otis left me with mixed feelings. The property has impressively restored the hotel, but certain aspects of my experience gave me pause. The restoration efforts undertaken by the property post-Otis cannot be overlooked. The hotel has done a commendable job in bringing the property back to its former glory, which is truly praiseworthy. However, I was disappointed by the prevalence of hidden fees, particularly the daily service...

"Everything was excellent except the bar next to the hotel was SUPER LOUD from 10 pm to 5 am. Friday, Saturday and Sunday it was horrible 😞 "

"We had an amazing time. We loved our room and the service throughout the hotel was phenomenal!!!! Best we ever had. In particular, we would like to recognize Jorge Quezada from The Pescador restaurant, and Ernesto from the Pescador bar, for their hard work in providing amazing service. We stayed for a week and got tired of our food options though Changing the menus up more would be helpful. Also, a little more adult entertainment please. We loved the casino night. Overall it was great."

"Great "

"Hurricane Otis destroyed the hotel, it was poorly built, specially the windows, not up to hurricane-proof code"

"Fuimos de vacaciones unos días durante Semana Santa. En total éramos 16 de familia y el espacio fue cómodo. No la pasamos súper bien. El penthouse está muy grande y limpio. Hay mucha seguridad y están muy organizados en la Isla Residences. Contratamos a Rosario para que nos cocinara durante nuestra estancia y cocina muy rico. Ella y sus hijas son muy amables y respetuosas. Regresaremos pronto."

"Amenidades cerradas y mal servicio del personal"

"Wonderful room, it has everything. Beautiful view to the beach. "

"NO ME ASIGNARION HABITACION ARGUMENTANDO QUE HOTELES.COM NUNCA AVISO DE QUE YO ESTARIA HOSPEDADO ESA NOCHE AHI CON ELLOS Y QUE NO PODIAN AYUDARME EN NADA"