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"Staff was very friendly, rooms were cold (heater didn’t work) and very loud in the city. Shuttle is free and every half hour and fast!"

"I have stayed here many times and I always have a pleasant experience."

"Great location, close to everything you need."

"Room cleaning everyday even when i left late and the hotel is close to the night life and good restaurant and to the museums!"

"Yes very good."

"I usually do not write reviews, but my stay at ULIV Cibeles truly stood out. The property is very clean and located in an excellent area, close to major tourist sites, restaurants, public transportation, and the market. Customer service was great, security is available 24 hours a day, and the indoor parking is a big plus. I would gladly stay here again."

"More than a hotel, it is a museum! lots of antiques and the architecture is amazing, considering how old it is it has has kept very well. Attentive stuff. Make sure to go around the corner to the Insurgents"

"Staff helpfulness and professionalism"

"The staff at this hotel is 20/10 The rooms are spacious The hotel is spotless Best location to walk anywhere. Can’t wait to be back! Thank you Andaz team "