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"Didn't use laundry front desk staff could be much better l was charged twice on my room manger cleared it up. "

"The best part was the breakfast setup & Kick back hours that is offered to all guests of the hotel. Excellent idea!"

"We traveled for medical care at Froedtert. The hotel is close to the hospital. Easy food choices within walking distance around the hotel. The front office staff let us check in 30 mins early because we arrived early. Hotel is clean and we will stay here as long as we have appointments at Froedtert. "

"Great location, spacious room and friendly staff! Would definitely come back"

"The room was clean, the amenities were very good, and the space was very comfortable in size. The pool and fireplace were warm, the hot tub was definitely hot, and the bed was good. Some areas of the room, buildings and grounds are showing their age, but the stay was great! The only recommendations I could critique about is the pool/hot tub/sauna area floor has little pebbles as the surface and they are starting to pop out making walking on gravel bare-footed painful when you catch a loose stone. May want to bring sandals for navigating this area. If you are staying multiple days, ask for extra towels and garbage bags, because the suites are not restocked/cleaned daily. Just between guest stays. The pillows are thin, so you may need to stack a few up to be comfortable. "

"We enjoyed our stay, excellent location, beautiful lobby and music always playing.nice shower, the pool is very fun for my kid, morning pastry are delicious, staff also very nice and friendly "

"The hotel was clean and beautifully decorated. The staff were polite with every interaction. When called upon or not the staff were very helpful. The ambience said, “high-end and snooty”, but the staff were down to earth and accommodating. My friends and I had a tight schedule of activities outside of the hotel. Therefore, we feel like we missed some of the activities happening in the hotel. We want to plan another trip so that we can enjoy the inside of the beautiful hotel."

"Clean room, staff was great, but the jacuzzi tub in room was very dirty. We cleaned it out 3 times and hair and black sut kept coming out of the jets. Although there is gated parking, you have to walk half a block to get back to the hotel. Lots of trash in parking area."

"Issues with the AC, but was resolved quickly."