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Orchid Epsom, Sure Hotel Collection by Best Western

2.5 star property
Hotel in Epsom with free parking

Choose dates to view prices

Photo gallery for Orchid Epsom, Sure Hotel Collection by Best Western

Daily to-go breakfast (GBP 7.95 per person)
Standard Room, 1 Double Bed, Accessible, Bathtub | Desk, free cribs/infant beds, free WiFi, bed sheets
Daily to-go breakfast (GBP 7.95 per person)
Exterior
Exterior
Orchid Epsom, Sure Hotel Collection by Best Western sits just minutes from Chessington World of Adventures, making it an ideal base for theme park visitors. Guests can stay connected with in-room WiFi, park their vehicles on-site, and find assistance at the 24-hour front desk.

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi
The current price is AED 236
AED 283 total
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | Desk, free cribs/infant beds, free WiFi, bed sheets

Deluxe Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(19 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Sofa bed - twin
Hair dryer
Private bathroom
Electric kettle
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking | Desk, free cribs/infant beds, free WiFi, bed sheets

Deluxe Room, 2 Twin Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Satellite channels
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Standard Room, 1 Double Bed, Accessible, Bathtub | Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Satellite channels
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed, Non Smoking (with Sofabed) | Desk, free cribs/infant beds, free WiFi, bed sheets

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Satellite channels
Daily housekeeping
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed

1 Double Bed, Non-Smoking, Deluxe Room

  • Sleeps 2

2 Single Beds, Non-Smoking, Deluxe Room

  • Sleeps 2

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

  • Sleeps 2

Standard Room, 1 Double Bed, Accessible, Bathtub

  • Sleeps 2

About the neighborhood

Map
272 Kingston Road, Ewell, Epsom, England, KT19 0SH

What's nearby

  • Hobbledown - 6 min drive - 4.0 km
  • Epsom Downs Racecourse - 6 min drive - 5.4 km
  • Chessington World of Adventures - 8 min drive - 5.6 km
  • Hampton Court Palace - 13 min drive - 13.3 km
  • Wimbledon Tennis Club - 15 min drive - 10.2 km

Getting around

  • Morden South Station - 10 min drive
  • Stoneleigh Station - 12 min walk
  • Heathrow Airport (LHR) - 48 min drive

Restaurants

  • ‪Surrey Palace - ‬6 min walk
  • ‪Dastaan - ‬10 min walk
  • ‪Taste of Bengal - ‬15 min walk
  • ‪The Queen Adelaide - ‬8 min walk
  • ‪Legend Kebab Centre - ‬5 min walk

About this property

Orchid Epsom, Sure Hotel Collection by Best Western

Hotel near Chessington World of Adventures
Close to Thames River, Orchid Epsom, Sure Hotel Collection by Best Western has plenty to offer. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Breakfast (surcharge), a 24-hour front desk, and a vending machine
  • Smoke-free premises
Room features
All guestrooms at Orchid Epsom, Sure Hotel Collection by Best Western boast comforts such as free WiFi and desk chairs.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 40-inch flat-screen TVs with satellite channels
  • Free infant beds, electric kettles, and heating

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  • Parking included
  • Free WiFi
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9.0 out of 10, Wonderful, 936 reviews
The price is AED 270
AED 324 total
includes taxes & fees
27 Nov - 28 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 7.95 for adults and GBP 7.95 for children

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Low-height bed
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 7.95 for adults and GBP 7.95 for children
  • Early check-in fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have elevators

Property is also known as

Premier Inn Epsom North Hotel
Premier Inn Epsom North
Premier Inn Epsom North
Orchid Epsom, Sure Hotel Collection by Best Western Hotel
Orchid Epsom, Sure Hotel Collection by Best Western Epsom
Orchid Epsom, Sure Hotel Collection by Best Western Hotel Epsom

Frequently asked questions

Is Orchid Epsom, Sure Hotel Collection by Best Western pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Orchid Epsom, Sure Hotel Collection by Best Western?

Self parking is free at this property.

What time is check-in at Orchid Epsom, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 10 (subject to availability). After-hours check-in is not available.

What time is check-out at Orchid Epsom, Sure Hotel Collection by Best Western?

Check-out is at 11:00 AM.

Where is Orchid Epsom, Sure Hotel Collection by Best Western located?

Situated in Epsom, this hotel is within 6 mi (10 km) of Chessington World of Adventures, Thames River, and Epsom Downs Racecourse. Hampton Court Palace and Richmond Park are also within 9 mi (15 km). Stoneleigh Station is 12 minutes by foot and Ewell West Station is 25 minutes.

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Orchid Epsom, Sure Hotel Collection by Best Western Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 64 out of 175 reviews
Rating 8 - Good. 57 out of 175 reviews
Rating 6 - Okay. 35 out of 175 reviews
Rating 4 - Poor. 9 out of 175 reviews
Rating 2 - Terrible. 10 out of 175 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant staff and good value

Always good, decent price, plenty of parking. Staff brilliant
Stayed 1 night in Mar 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stop here again
Stayed 2 nights in Jun 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Always try to stay here if working in the area, good prices and brilliant reception lady. Usually decent amount of parking. Pub next door serving food but you need to check last food order times, if not there’s a garage adjacent with some food available.
Stayed 1 night in Mar 2025

8/10 Good

Rhodri

Liked: Cleanliness
Good option for Wimbledon (Tolworth station parking £4.60ish for the day and only around 17mins to Wimbledon Station and the shuttle buses). Also only about 12 mins drive to Epsom which is a nice market town. Quiet despite being close to main road. Lovely staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Great staff and manager, always a nice welcome and will do anything to help make the stay great. Decent price, good rooms but a bit dated. Handy to have the pub/ restaurant next door.
Stayed 1 night in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay close to Stoneleigh station to get the train. Room was spacious and clean. Good value. Would definitely stay here again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and staff

Staff very good, friendly and helpful. Rooms ok, bathrooms could do with updating but good enough. Handy to have the pub/ restaurant next door. Parking tight when pubs open
Stayed 1 night in Dec 2024

8/10 Good

Rosina

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming. Great value for money.
Stayed 1 night in Nov 2024

8/10 Good

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Orchid near Epsom

A good hotel, great location and staff are super friendly. Shower was clean but there was a little evidence of mould which could have managed, it was clean but that little extra would have earnt a 5 star, still great value for money
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the job for visiting our friends. Easy to find in such a built up area. Nice big rooms. Breakfast easy to order and on time. Needs Bread, butter and Jam on the menu.
Stayed 2 nights in Oct 2024

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comfortable.

Bedroom was comfortable and clean with plenty of space. Bathroom was clean with over bath shower. Didn't use the Dining area as we ate at the adjacent Pub. Ideal for a short stay with easy access to all the surrounding attractions
Stayed 2 nights in Sep 2024

6/10 Okay

stephen

Liked: Cleanliness, staff & service, property conditions & facilities

Good value and location

Our stay way good as in a good location to visit our daughter and family . Parking was good at hotel and being adjacent to a pub is good although we didn’t visit on this occasion. If I could suggest some improvement then that would be better pillows as these were foam flat ones . The quilt was heavy and a high tog where like a lighter low tog . Will book again if we get the right price however very comparable to that of a premier inn
Stayed 1 night in Feb 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Good for one night. Just a noisy fan in a hot room though as there was no a/c. Friendly people but breakfast in a paper bag to your room was not great.
Stayed 1 night in Aug 2024

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You get what you pay for
Stayed 1 night in Apr 2025

2/10 Terrible

Helen

Disliked: Cleanliness, property conditions & facilities, room comfort

Wouldn’t stay again

It was awful. Plug in the sink wouldn’t work and therefore had to leave the water in there.paid for breakfast and it was just a bag to go! No gluten free when messaged them to say gluten free please. Rooms were extremely basic!!!! Very little in way of room amenities like tea and coffee just again your basics.
Stayed 1 night in Jun 2025

6/10 Okay

Ross

Breakfast was very disappointing
Stayed 1 night in Sep 2024

8/10 Good

Mehjabin-Havva

Liked: Cleanliness, staff & service
Overall very nice. Only thing is breakfast is bagged to go but Nowhere to eat it. No fresh milk only UHT. Not a big problem though.
Stayed 1 night in Aug 2024

10/10 Excellent

Arpankumar

Liked: Cleanliness, property conditions & facilities
Clean and massive room. 24 hrs reception is good. Probably no break is bit let down. They do provide a takeaway breakfast.
Stayed 2 nights in Oct 2025

6/10 Okay

Roger

Disliked: Staff & service, amenities
Packaged breakfast poor and expensive. Basic accommodation. OK if you just need a bed for the night.
Stayed 2 nights in Oct 2025

2/10 Terrible

Jacqueline

Disliked: Cleanliness, amenities, property conditions & facilities
the only positives were the staff were always polite, if not effective, and it was quiet. These aside the facilities were not only awful, cramped, tired and bathroom not clean, but the kettle provided was unsafe. This was certainly not the standard of room I thought I had booked on the website
Dirty
Bath tired, dirty? I would not shower or bath in this!
Something attached to the tiles, turned out to be dried on tissue
Broken window lock; fortunately when closed no one could open from the outside
Stayed 3 nights in Oct 2025

2/10 Terrible

Julie

Disliked: Cleanliness, amenities, property conditions & facilities
Never stay here, the worst hotel I’ve ever stayed. Dreadful condition, floors and carpets filthy, bathtub scratched and with black ingrained dirt, towels thin and old, as a single female didn’t feel safe, tv only had sound and breakfast went straight in the bin it was so disgusting. The place needs gutting, new furniture and beds, more of a doss house with 3 beds in my room alone! Car ark strewn with rubbish. Absolutely not worth the money. The only positive note was the receptionist who was lovely.
Stayed 1 night in Sep 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place! Super good price for quality
Stayed 1 night in Aug 2025

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prima hotel

Prima hotel met ruime kamer.
Stayed 2 nights in Jul 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, room comfort

Comfortable enough

Quick check in Comfy bed Bathroom dated, TV small
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
I think it was ok for the price .. could do with a refurb as it’s a bit tired and the bathroom floor was a little spongy
Stayed 1 night in Jul 2025