Find Hotel with a Concierge in Escazu

"Very friendly staff. Check in was very fast. Hotel was beautiful "

"Clean room, quick check-in, good workout room. Shuttle to/from airport was handy!"

"Worst hotel I've encountered in a very long time. All other accommodations on our 2 week vacation were excellent. We chose this one for final night before flying out. Issues: Third floor no elevator. Room was old and dirty. Looked like a cheap university dorm. Broken and worn throughout. We went for dinner which was worst meal we've perhaps ever had. We left after a few bites. The only redeeming quality was the staff who were very nice. We tipped them of course. Not their fault the facilities are awful. And there was a shuttle early to the airport. That gent was nice and we tipped him also. There is no way we will ever stay in that awful hotel ever again. Terrible experience! "

"Gunn place nice staff. No complaints "

"This hotel has always been WONDERFUL. Sadly, I was taken sick at the last moment and could not travel to Costa Rica on the dates I planned. As a result, I was too ill to check my email and cancel this reservation. Therefore I forfeited the entire amount of my reservation. I understand that these are the terms of the contract I agreed to when I made my reservation. Therefore, I hold no ill will to Holiday Inn or Hotels.com. Hopefully, the next time I need to travel to Costa Rica to assist my sister I will stay healthy and accomplish my mission including a stay at the Holiday Inn in Alajuela."

"Staff were excellent, unfortunately except for the coffee shop, we found the restaurant food very mundane and overpriced. Steak House and sushi restaurant offerings require some TLC"

"The pool was super. The restaurant beside the pool served great snacks and burgers. A beautiful setting."

"Air conditioning was not great. The room was a little dusty and I didn´t like it. There were no ameneties which is fine but that was poor. Also, hot water wasn´t enough. I was only there for 1 night but I won´t come back. "

"The staff were so friendly and professional. We looked forward to the amazing breakfast every morning. By far the best hotel breakfast I've ever had. The pool area is beautiful and comfortable. We got around via Uber which was a bit of a problem because this hotel used to be called Best Western but got split into two hotels and a number of the drivers were confused by that."