Find Historic Hotels in Escrick

"Staff were very friendly and courteous. Our room was clean and in great condition. Within walking distance of all the nearby attractions and shopping. Thoroughly enjoyed our stay here. "

"Very convenient location. Onsite parking is a big advantage. Clean rooms and public areas. Nice, quality breakfast. "

"only a one night stay ,room was very clean, large bed was extra comfortable with good amount of pillows. bathroom spotless. Reception very friendly and helpful. Breakfast fantastic, i had full english but there was a wide and varied choice of other food and juice/drinks, coffee refilled multiple times. Breakfast staff friendly and quick to serve/ clear. Overall a great experience and i have no hesitation in recommending the Minster Hotel to anyone 10/10"

"An historic York hotel, fully modernised with real character and conveniently close to city centre. "

"Great staff Sandra got us an upgrade to a garden view room. We had a small issue with curtains but Jess at reception also was amazing and sorted the issue."

"Very friendly staff and efficient check in. Excellent location. We had a room with an amazing view of York Minster. It was up 38 steps ( no lift to this part of the hotel) but the view made the climb worth it. Quiet despite its central location. Lovely breakfast, again with views of the Minster. Would stay again. "

"Room is not bad. But service has been dropped too much comparing with the last time I visited here. Staff is not that professional now, room service is not properly. I paid for the onsite parking, 49.5gbp per night, but can’t been guaranteed there would be a space reserved for you. But I had to pay for it. And nobody told me I need to pay for it when I was parking, only knew it when checked out. Totally, the management is a bit chaotic, service is not properly as I expected, it’s terrible. I loved this hotel when I stayed here last time. But this time, it was so disappointed. "

"Stayed in Apartment 4 well furnished to a good std, and very clean and secure. Good area to stay near to main tourist area only 5mins from Shambles etc Plenty of eating choices nearby and bars. One negative issue was the bed which was very uncomfortable and past it's best for sleeping on. I consider bed comfort a high priority as it can impact your stay. Hotel need to look at this. "

"Standard of Housekeeping cleanliness in bathrooms well below par. Handling of complaints abysmal. Your duty manager appears to believe that because the rooms are ‘old’ customers should accept mould, scaling & improperly cleaned toilet. They did change rooms, 2nd room frankly not much improved with similar issues plus someone else’s hair on the shower wall. I asked the receptionist for compensation, refund of 1st night should have been offered as they couldn’t move my room - or clean it to an acceptable standard, and a 2nd free night as compensation for that & for the room key not working. She told me that they can’t do refunds as I booked online. She did offer me a free breakfast, which I didn’t want & which was not anppropriate compensation for the state of the bathroom. I asked her to refer my complaint to Hotel Manager. They did not acknowledge or do anything about it. Whether she couldn’t be bothered to flag my complaint or the Manager couldn’t be bothered to address it I don’t know. Neither is acceptable. Appalling service. Asked for compensation"