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"Lovely friendly staff, Alan took my bag to my unexpectedly large room, giving me a whistle stop tour of the facilities on the way."

"Had a wonderful one night stay for a special occasion. Our primary reason for visiting was the spa and it did not disappoint. We used it the afternoon of arrival and the following morning before breakfast. It was lovely in the cold and we hope to experience it in warmer weather too. We ate dinner in the hotel and it was very pleasant. Breakfast selection and quality was excellent. Only some minor feedback: I had a cocktail in the State Room and it was fantastic, and when ordering the same drink in Bar 1745, it was very average. We were also charged for the wrong whisky (at a higher price) but this was changed at checkout without hassle. I’d really like it if the pizzas in Charlie’s were available year round!"

"Nice clean room, pleasant staff, good breakfast.all good."

"Clean rooms stay here lots very conveniently situated 2 mins from the railway station. Quiet reasonably priced bar for food and drink. Staff all good and polite."

"The room was very clean and the cleaning staff were so helpful and friendly in the morning. We would definitely stay again when we are next up in Berwick. "

"Ideal location. Breakfast was great. We had 2 rooms but room was cold. The other was fine. Loved the pub and dinner"

"Comfortable, great staff, good food."

"Staff are nice, food is good"

"friendliness"