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"Easy, friendly check in. Courteous staff. Clean and quiet. Spacious."

"Great, easy check in, just across the road from the airport. Room, large, clean. Good food in the hotel, would recommend "

"Great find for 5 people in one room which is not easy when it comes to hotels. Good looking property and the breakfast spread was not bad. "

"We were traveling from Florence to fly out to the US. The staff were very friendly and quick with our check in/out. The room was clean and updated and very comfortable. Everything we needed to end our stay in Italy !! "

" Excellent place to stay. The professionalism of the staff was top-notch!! They were helpful with recommendations from local restaurants to the best way to travel (taxi or metro). Even eating at their restaurant was a wonderful experience! Staff that we have to mention because of the vast knowledge of Milan and Italy overall were Sarah, Giuseppe, Andrea, Olim Arianna and of course MEDO ( all went above and beyond to make our Italian experience fantastical!)"

"Upon arrival, the staff were incredibly friendly, and the reception area was bright and welcoming. There was a lift to our room which was great appreciated with our big bags, our room was lovely and clean, the bed was so comfortable and warm. The toilet was lovely and had everything we needed. During our checkout we were able to wait in reception with our luggage until we went for our train. Brilliant stay would definitely recommend."

"This review covers 2 nights at the hotel. We had to book 2 separate rooms as the type we wanted was only available for the 2nd night. Key point: book a room in the refurbished/new part of the hotel. Our night 2 room was excellent. It even had a sauna in the room! A huge very comfortable bed and great lake view. And an amazing breakfast - just huge selection of things (sweet things like cakes - not so much on the cooked "front". But night 1 was very poor. A disinterested person at check-in and a very "tired" (albeit huge) room with a dripping shower. It was cheap. But when we realised that the one or two ants that we saw in the room turned out to be hundreds in various places we had to ask for a change of room. Which was agreed - and was a small taste of what was to come on night 2. A refurbished room that was so much better than the first one in every way. The hotel is in between 2 roads. We arrived at it on what is an urban dual carriageway. Reception is more like an office building reception than a hotel. Combined, those 2 things put us off to start with even before the ants. However we later foound the other road, beside Lake Como and which brings you in via the new side. A completely different impression is given. We would certainly stay there again - but only in certain rooms. Oh, and BTW, the view from the dining room over Como is superb. Hghly recommended. Unlike the view from the bar - of the dual carraigeway!"

"The only thing I didn't like was the AC is turned off so I couldn't make room cooler. "

"Really friendly and helpful staff. Very clean rooms too, a lovely and relaxing spa which was complementary. Both restaurants had great menu options too. Ideal stay as we were flying early the following morning. "